Relationship Manager at Global Payments

Las Vegas, Nevada, United States

Global Payments Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, Fintech, Merchant ServicesIndustries

Requirements

  • 18 years of age or older
  • Valid driver's license (requires regular driving to visit client sites)
  • Excellent prospecting, communication, presentation, and networking skills
  • Works well independently and as part of a team
  • Incentive-driven sales “hunter”
  • Professional demeanor and impeccable integrity
  • High sense of urgency and innate sales talent
  • Enjoys cold-calling and speaking with people face to face
  • Knowledge of Restaurant and/or Retail industry is a plus
  • In accordance with state law, a background check will be conducted after a conditional offer of employment

Responsibilities

  • Prospecting and running presentations both in person and over the phone to small and mid-sized merchants, restaurateurs, and businesses to close deals within a fast sales cycle
  • Explaining the value proposition and demonstrating the Payments Platform
  • Upselling current clients on other Heartland products and services
  • Maintaining regular communication with the Core Payments District Manager
  • Closing sales of business solutions with merchants throughout the area
  • Working closely with the local District Manager to set appointments with business owners in person via network and referral partnerships
  • Running scheduled appointments, uncovering needs, and presenting Heartland Payments solutions to close sales in small to mid-sized businesses
  • During the training period, participating in initial appointments accompanied by the District Manager to learn the short-cycle sales process using CRM platforms Atlas and Salesforce for lead generation, sales presentations, on-the-spot client financial analysis, and paperless contract processing
  • Prospecting new clients
  • Maintaining existing/prospective client records in the CRM system (Atlas), including call notes, scheduled client interactions, contact information, and other relevant client information, in accordance with company policies
  • Achieving minimum production requirements, including setting first time appointments, to secure quota
  • Continuously building and developing knowledge of current product/service portfolio as well as changes and developments within the financial technology industry
  • Attending weekly team meetings and weekly one-on-one with leader
  • Additional responsibilities may be assigned as needed

Skills

Key technologies and capabilities for this role

sales prospectingpresentationsdeal closingpayments platformupsellingmerchant servicesrelationship management

Questions & Answers

Common questions about this position

Is this a remote position or does it require in-person work?

This information is not specified in the job description.

What is the salary or compensation for this Relationship Manager role?

This information is not specified in the job description.

What skills or tools are required for this role?

The role requires skills in prospecting, running sales presentations in person and over the phone, closing deals in a fast sales cycle, and using CRM platforms like Atlas and Salesforce for lead generation, presentations, client analysis, and contract processing.

What is the company culture like at Global Payments?

The company has a dynamic team driven by passion for success, focused on delivering best-in-class payment technology and software solutions, and creating meaningful technology-centered experiences to help customers prosper.

What makes a strong candidate for this Relationship Manager position?

A strong candidate has a passion for providing tangible solutions, experience in prospecting and closing sales with small to mid-sized businesses, and the ability to build networks and referral partnerships.

Global Payments

Payment technologies and software solutions

About Global Payments

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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