Mortgage Customer Outreach Specialist I
M&T Bank37,440 - 58,584 USD/year
- Full Time
- Junior (1 to 2 years)
$45,000 – $65,000Compensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
BankingIndustries
Requirements
Candidates should possess a high school diploma or equivalent, and demonstrate a strong ability to build and maintain relationships with customers. They should also be proficient in communicating effectively, both verbally and in writing, and possess a solid understanding of financial products and services.
Responsibilities
As a Relationship Banker, you will serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals, proactively engaging with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools, achieving or exceeding sales targets by actively promoting and effectively cross selling various banking products and services, developing and maintaining strong relationships with clients, ensuring an elevated customer experience, fostering customer loyalty, engaging customers through digital platforms, and collaborating with team members and partners to achieve branch goals and drive overall performance.
Skills
Customer Relationship Management
Financial Products
Sales
Cross-selling
Banking Services
Communication (Written & Verbal)
Problem-Solving
Digital Banking
Santander
Provides banking, investment, and insurance services
About Santander
Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.
Key Metrics
Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees