Regional IoT Technical Lead at Astra

Dublin, County Dublin, Ireland

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

IoT, Smart BuildingsIndustries

Requirements

Bachelor’s degree in Engineering, Computer Science, or a related field
5+ years of experience in IoT systems, smart building technologies, or enterprise technical operations
Advanced knowledge of Azure IoT, telemetry systems, and remote diagnostics
Strong expertise in network infrastructure, including port/firewall configurations and connectivity protocols
Experience with ServiceNow, ICM, and enterprise support tools
Proven ability to create and manage technical documentation and knowledge bases
Strong communication skills with the ability to translate technical findings into actionable insights

Responsibilities

Own the technical performance and operational integrity of all IoT-based systems and devices within the assigned region
Provide expert-level diagnostics and support for Azure IoT services, telemetry platforms, and integrated applications
Maintain comprehensive knowledge of all deployed solutions, configurations, and dependencies within the region
Lead root cause analysis and present investigatory findings to the SDS Global Team and Regional Manager
Manage and resolve ServiceNow and ICM tickets; escalate unresolved issues to the Global Service Coordinator and Regional Manager
Maintain and troubleshoot network connectivity, including port configurations, firewall rules, and secure system integrations
Support lifecycle planning, preventative maintenance, and system refresh/decommission efforts in coordination with the Regional Manager
Create and maintain region-specific technical documentation, including SOPs, Knowledge Base articles, and system architecture diagrams
Ensure documentation reflects regional configurations, constraints, and Microsoft best practices
Contribute to global knowledge-sharing initiatives and support governance through accurate reporting and documentation
Coordinate with project teams to support seamless onboarding and decommissioning of IoT devices with minimal operational disruption
Ensure all technical operations comply with Microsoft Data Privacy and regional regulatory standards
Respond to dynamic operational needs and provide hands-on technical support as required

Skills

Azure IoT

IoT Systems

Network Infrastructure

ServiceNow

Firewall Rules

Port Configurations

Telemetry Platforms

Root Cause Analysis

Smart Building Solutions

Microsoft Best Practices

Astra

Provides launch services for small satellites

About Astra

Astra provides launch services specifically for small satellites, catering to commercial businesses, government agencies, and research institutions that need reliable access to space. The company operates small, agile rockets designed to transport these satellites into low Earth orbit (LEO). Astra's approach focuses on making space more accessible by reducing the costs and complexities associated with satellite launches, which allows a wider range of customers to utilize their services. Unlike many competitors, Astra emphasizes efficiency and cost-effectiveness in its operations, aiming to meet the growing demand for satellite-based services such as Earth observation and telecommunications. The company's goal is to facilitate more frequent and affordable satellite launches, thereby expanding opportunities for various applications in the space industry.

Alameda, CaliforniaHeadquarters

2016Year Founded

$291.8MTotal Funding

IPOCompany Stage

AerospaceIndustries

201-500Employees