Regional General Manager

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical, BiotechnologyIndustries

Requirements

The ideal candidate will have 4+ years of experience managing complex and highly operational teams or in operations. Strong interpersonal and technical skills are required, including comfort with technology innovation, CRM databases, Excel, Word, email, and video conferencing.

Responsibilities

The Regional General Manager will lead a team of care managers, nurses, and behavioral health managers to execute Enhanced Care Management (ECM) services. This role involves owning the regional P&L, driving quarterly OKRs, serving as the senior operational point of contact for Plan POCs, and developing playbooks and SOPs for ECM program execution. The General Manager will also collaborate cross-functionally with Product, Pop Health, Network, and Quality/Compliance teams to iterate on processes and ensure 100% compliance with Plan requirements and internal performance metrics.

Skills

Healthcare

Medicaid

Medicare

Clinical Operations

Team Leadership

Strategic Planning

Business Development

Financial Management

Community Engagement

Patient Care

Automation

Pair Team

Connects vulnerable patients with local care teams

About Pair Team

Pair Team connects vulnerable patients with local care teams that provide physical, mental, and social services. They achieve this by partnering with large healthcare providers, hospitals, health systems, municipalities, shelters, and social support services. The company focuses on whole-person care, offering their services for free to patients by coordinating resources across their partner network. This model is funded through the Enhanced Care Management benefit of Medi-Cal, ensuring no cost to patients. Additionally, Pair Team compensates community partners for their involvement in patient care, creating a revenue stream for these organizations. They also provide extra support like virtual urgent care, free grocery delivery, and housing navigation, which enhances patient care and eases the workload for healthcare staff. Pair Team stands out by specifically targeting vulnerable populations and collaborating closely with community organizations to deliver comprehensive care.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$18.5MTotal Funding

SERIES_ACompany Stage

Social Impact, HealthcareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Vacation Policy

401(k) Retirement Plan

Phone/Internet Stipend

Risks

Over-reliance on Medi-Cal funding poses financial risks with policy changes.

Rapid expansion may strain operational capabilities and affect service quality.

AI integration could lead to data privacy concerns and regulatory challenges.

Differentiation

Pair Team integrates social support services into healthcare for vulnerable communities.

They offer a tech-enabled care team model for safety-net primary care systems.

Pair Team provides whole-person care as a free service to patients.

Upsides

Recent $9M funding will help expand Pair Team's network and scale operations.

CalAIM initiative offers significant opportunities for Pair Team's service expansion.

Appointment of Nate Favini as CMO could drive innovation in clinical services.

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