Regional Sales Director, Commercial - Segment

Position Overview

Twilio Segment is seeking a dynamic leader to manage one of its Commercial Segment sales organizations. This role is responsible for leading a team of Segment Account Executives (AEs) in driving opportunities through the entire sales cycle, from discovery to close. The ideal candidate will employ a solution-oriented sales methodology with a focus on customer data and marketing activation use cases. This position is ideal for someone passionate about coaching and developing early-career sellers, acquiring new logos in high-growth Mid-Market and small Enterprise sectors, and experienced in driving scaled customer expansion.

Responsibilities

In this role, you’ll:

• Develop and execute strategies to grow revenue and advance the careers of the sales team.
• Recruit, develop, and enable a team of Account Executives.
• Oversee and ensure successful execution of high-velocity and strategic sales cycles.
• Engage at the executive level with companies ranging from venture-backed high-growth technology firms to strategic Mid-Market companies modernizing their marketing and analytics tech stacks.
• Motivate individuals and the team to exceed targets through coaching and mentorship.
• Accurately forecast business on a monthly and quarterly basis.
• Meet and exceed monthly, quarterly, and annual sales goals.

Requirements

Required Qualifications:

• 3+ years of direct sales leadership experience managing teams selling into SMB to small-Enterprise accounts.
• Proven track record of consistently exceeding quotas.
• Strategic ability to build a team, coupled with the tactical skill to execute on a day-to-day basis.
• Proficiency in modern sales processes and methodologies, with a demonstrated track record of coaching to the Challenger framework.
• Proven experience in hiring, training, and retaining high-performing AEs across Commercial roles.
• Passion for the marketing technology and data landscape.
• Excellent presence and proven ability to influence at all levels.
• Strong analytical skills with a deep understanding of forecasting and data-driven management.

Desired Qualifications:

• Experience with Challenger Sales methodology.
• MEDDPICC Training.
• Command of the Message training.
• Hoffman Sales Training.
• Martech Sales and/or Management experience.

Company Information

Who we are: At Twilio, we're shaping the future of communications from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio: Join the team as Twilio’s next Regional Sales Director, Commercial - Segment.

Location

This role will be remote and based in the USA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10-15% travel is anticipated.

Employment Type

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Salary

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Location Type

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