Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Outdoor Exploration Platform, BiotechnologyIndustries

QA Manager

Employment Type: Full-time

Location Type: U.S.-based remote position. San Francisco Bay Area employees are highly encouraged to come into the office one day a week.

Salary: $150,000 - $170,000 a year

Position Overview

AllTrails is seeking a dedicated QA Manager to ensure every user experience meets the highest standards of quality and reliability. In this role, you will guide and mentor a skilled team, build and scale thoughtful QA strategies, and foster a culture rooted in curiosity, accountability, and continuous learning. If you're energized by solving complex problems and building products that help people connect with the outdoors, we'd love to hear from you.

Responsibilities

  • Managing and mentoring a team of experienced and passionate quality engineers
  • Developing manual QA strategy, methodology, discipline, and framework
  • Monitoring and analyzing key process and quality metrics; driving corrective and preventive action plans to ensure ongoing improvement
  • Providing technical expertise in Testing Methodologies, Testing Processes, Tools, and Techniques
  • Fostering a quality, accountability, and collaboration culture across the organization

Requirements

  • 5+ years QA experience
  • 2+ years of QA Management experience
  • Excellent knowledge of Risk Identification, Risk Management, and Risk-Based Testing
  • Strong technical skills, both functional and non-functional, ideally in a continuous delivery environment
  • Self-motivation and a deep sense of pride in your work
  • Scrappy, creative problem solver who is willing to dive in wherever is needed
  • Passion for the outdoors
  • Comfort with ambiguity and an instinct for moving quickly
  • Humility, empathy, and open-mindedness - no egos
  • AI Native: You naturally incorporate AI tools to enhance your work. You’re comfortable writing prompts, evaluating AI outputs, and enjoy experimenting with new ways to boost creativity, productivity, and decision-making.

Nice to Have

  • Experience with backend and/or web application testing from design to release
  • Experience with web technologies like HTML, CSS, Javascript
  • Experience with SQL and databases
  • Familiarity with ZenDesk, UnitQ

Company Information

AllTrails is the world’s most popular and trusted platform for outdoor exploration. We connect people to the outdoors, help them discover new places, and elevate their experiences on the trail. With the most comprehensive collection of trails in the world, AllTrails supports inclusive access to nature for a global community of millions of trailgoers. Every day, we solve incredibly hard problems to get more people outside, for their wellbeing and the collective care of the natural world. Join us!

Nature celebrates you just the way you are and so do we! At AllTrails, we’re passionate about nurturing an inclusive workplace that values diversity. It’s no secret that companies that are diverse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We’re focused on creating an environment where everyone can do their best work and thrive. AllTrails participates in the E-Verify program for all remote locations.

Application Instructions

By submitting my application, I acknowledge and agree to AllTrails' Job Applicant Privacy Notice.


Note: A successful candidate’s starting salary will be determined based on various factors such as skills, experience, training and credentials, as well as other business purposes or needs. It is not typical for a candidate to be hired at or near the top of the range of their role and compensation decisions are dependent on the factors and circumstances of each case.

Skills

QA Management
Manual QA Strategy
Risk Identification
Risk Management
Risked Based Testing
Testing Methodologies
Testing Processes
Testing Tools
Continuous Delivery

AllTrails

Digital platform for trail guides and maps

About AllTrails

AllTrails is a digital platform that offers detailed trail guides and maps for outdoor activities like hiking, camping, and running. Users can access a vast collection of hand-curated trail maps, reviews, and photos through its mobile app and website, supported by a community of over 20 million contributors. The company operates on a freemium model, providing a free version and a premium subscription, AllTrails Pro, which includes advanced features. AllTrails aims to enhance outdoor experiences for nature lovers while also committing to environmental conservation by donating 1% of its annual sales to related nonprofits.

San Francisco, CaliforniaHeadquarters
2010Year Founded
$221.6MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Consumer Software, Social ImpactIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Flexible Parental Leave
Home Office Stipend
Professional Development Budget
Employee Discounts
Company Equity

Risks

Increased competition from apps like Komoot may erode AllTrails' market share.
Shift towards at-home fitness solutions could impact AllTrails' user engagement.
Free AllTrails+ memberships may temporarily decrease subscription revenue.

Differentiation

AllTrails offers a vast collection of hand-curated trail maps and user reviews.
The platform supports offline map access, enhancing usability in remote areas.
AllTrails' community-driven content enriches user experience with diverse trail insights.

Upsides

AllTrails' Apple Watch support enhances hands-free trail exploration for users.
Partnerships with Travel + Leisure GO offer bookable outdoor adventures, expanding user engagement.
The rise of eco-tourism aligns with AllTrails' focus on sustainable outdoor exploration.

Land your dream remote job 3x faster with AI