Associate Project Manager, User Testing

The Associate Project Manager will develop Alpha and Beta program plans, processes, and user education materials, and recruit/onboard users. They will maintain test project timelines, act as a liaison between testers and stakeholders, and triage feedback. Responsibilities include reviewing and analyzing user feedback, debugging issues, escalating critical problems, and defining/documenting test processes. The role involves setting up online projects in Centercode, integrating user feedback with other platforms, creating Jira tickets, and participating in triage meetings. Additionally, they will define users' weekly tasks, ensure user engagement, and gather, analyze, and present test findings and survey analysis to internal stakeholders.