Project & Program Management II

Employment Type: Full-time

Position Overview

The Project & Program Management II role is responsible for planning and coordinating all aspects of multiple simultaneous projects from initiation to delivery. Projects involve network implementation and data center new builds and retrofits. The role coordinates work performed by multiple teams and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments. The role develops detailed project plans and manages all implementation processes including resource allocation, materials management, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints. Projects may vary in number, size and complexity.

Scope

• Monitors project process from inception to completion
• Applies company policies and procedures to resolve a variety of issues
• Works on problems of moderate scope
• Receives general instructions on routine work and detailed instructions on new projects

Responsibilities

• Manages multiple, cross-functional and technical projects
• Partners with functional teams during initiation, plan, design, procurement, deployment, and post-deployment phases
• Responsible for managing/tracking program milestones, timeline, and overall deliverables
• Engages in creating and maintaining comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc.
• Participates in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Participates in driving project lifecycle milestones from concept commit through project closure and advocates change management
• Uses metrics and KPIs to measure project performance using appropriate tools and techniques, and provides regular status updates
• Participates in internal process improvements; removes gaps across multiple teams and functions
• Ensures risks are accounted for and provides risk mitigation strategies
• Acts as a point of contact for vendor partners and internal stakeholders
• Coordinates and assists with regularly scheduled meetings with core teams
• Takes an active role in the evaluation of post-project results against metrics; recommends or implements changes to improve delivery practices/processes
• Other duties as required.

Required Qualifications/Skills

• Bachelor’s degree (B.S/B.A) from a four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
• Builds productive internal and external working relationships
• Exercises judgment within defined procedures and practices to determine appropriate action
• Strong understanding of project management methodologies including change and risk management
• Able to resolve conflict and meet schedule timelines
• Excellent communication skills (verbal, written, documentation)
• Ability to work on multiple projects and assignments concurrently
• Self-starter who is able to quickly learn new tools and gain familiarity with new processes and technologies with minimal assistance
• Experience creating spreadsheets, presentation material, and project/process documentation
• Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks
• Ability to collaborate with stakeholders and communicate project updates to client executives.

Preferred Experience/Qualifications

• PMP, CAPM, IPMA, CPM or similar certifications
• Materials handling experience
• Data center and/or networking experience

Physical Demand & Work Environment

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environment