Project Manager Team Lead - Legal Technology

Position Overview

Harbor is seeking a Project Manager Team Lead to join our growing Legal Technology and Operations Department. As the primary point of contact for client engagements, the Finance Systems Project Manager Team Lead ensures consistent client satisfaction through exemplary leadership and responsive service. This role oversees the implementation team to ensure effective task, risk, and time management, guaranteeing projects are completed on time, within budget, and in scope while delivering exceptional value. Responsible for the success of multiple concurrent projects, the Project Manager excels at collaborating with business and technology leaders to deliver solutions that help clients maximize their investment.

The Project Manager demonstrates strong negotiation, decision-making, and problem-solving skills and thrives in a dynamic, fast-paced, client-facing environment. As Team Lead, you will be responsible for managing up to three Project Managers, ensuring adherence to best practices and Harbor methodologies, developing and mentoring team members, and serving as an escalation point as needed.

Employment Type

Full-time

Location Type

Remote (Anywhere in the UK, London area preferred)

Job Duties and Responsibilities:

Project Planning and Execution

• Lead and manage cross-functional project teams to ensure successful project delivery using Harbor Project Management tools.
• Collaborate with clients to define project scope, objectives, and deliverables while ensuring compliance with all project requirements.
• Develop and maintain detailed project plans, including timelines and budgets, ensuring alignment with client expectations and organizational goals.
• Utilize Harbor Project Management tools to track project progress, manage resources, and report milestones to stakeholders.
• Coordinate project documentation, including project charter, status reports, and meeting notes using the Harbor Project Management platform.
• Monitor and manage project risks, proactively identifying and addressing potential issues to ensure timely resolution.
• Oversee the end-to-end execution of assigned projects by monitoring and updating work-in-progress and measuring requirement milestones against actual work-to-date.

Client Engagement and Communication

• Act as the primary point of contact for clients, fostering strong relationships and clear communication.
• Manage client expectations and provide regular updates on project progress, risks, and outcomes.
• Address client concerns and escalations promptly, ensuring satisfaction and alignment.
• Project Communications: Excellent written and verbal communication skills, timely and appropriate. Comfortable with communicating across an organization, from senior business stakeholders to technical teams.

Team Leadership and Collaboration

• Manage and develop Project Manager team members and ensure adherence to Harbor project management standards and best practices.
• Serve as an escalation point as needed.
• Build and maintain strong relationships with stakeholders at all levels of the organization, promoting collaboration in a cross-functional environment to ensure alignment and collaboration.

Resource and Risk Management

• Schedules assignments and tracks project tasks. Monitors progress and ensures the team adheres to deadlines, identifying and removing blockers as required.
• Provide direction and support to project team members.
• Identifies potential risks and obstacles that could impede project progress and develop strategies to manage them. Addresses escalations in a timely and professional manner.

Budget Management

• Responsible for keeping the project on budget.
• Provides customer billing, review of invoices.

Requirements

• Strong negotiation, decision-making, and problem-solving skills.
• Ability to thrive in a dynamic, fast-paced, client-facing environment.
• Experience managing multiple concurrent projects.
• Proven ability to collaborate with business and technology leaders.
• Experience managing Project Managers (as a Team Lead).
• Adherence to best practices and methodologies.
• Mentoring and development skills.
• Excellent written and verbal communication skills.
• Comfortable communicating with stakeholders at all organizational levels.

Application Instructions

• Information not provided in the original description.

Company Information

• Company: Harbor
• Department: Legal Technology and Operations
• Further company information not provided in the original description.