Process Improvement Lead, Healthcare
HumanaFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates must possess a Bachelor's degree in Business, Healthcare Administration, or a related field, coupled with 2-4 years of project management experience, ideally within a healthcare or startup setting. A strong understanding of project management methodologies such as Agile, Scrum, or Waterfall, and proficiency in project management tools like Jira, Asana, or Trello are essential. Excellent communication, organizational, and problem-solving skills are required, along with comfort in a fast-paced, evolving environment. Familiarity with healthcare technologies, EMRs, or clinical workflows is a significant advantage, and certifications such as PMP or CSM are a plus.
The Project Manager will lead end-to-end project lifecycles, ensuring alignment with organizational strategy and enterprise goals, and support the implementation of new partnerships by managing timelines, deliverables, and cross-functional coordination. They will collaborate with stakeholders to define project scope, goals, timelines, and deliverables, while tracking and managing project milestones, performance metrics, and budgets. Key duties include identifying and mitigating risks, contributing to the improvement of project planning tools and reporting, facilitating project meetings, and supporting change management and process improvement initiatives by implementing data-driven solutions.
Personalized care navigation for musculoskeletal pain
TailorCare provides personalized healthcare services for patients experiencing joint, back, and muscle pain. The company focuses on creating specialized treatment plans for individuals with musculoskeletal issues. Their approach involves care navigation, where they connect patients with specialists, coordinate appointments, and explain treatment options, ensuring that patients receive tailored care that meets their specific needs. Unlike many competitors, TailorCare partners with health plans and risk-bearing entities, allowing them to offer their services at no additional cost to patients. The goal of TailorCare is to empower patients to make informed decisions about their health, improve patient outcomes, and reduce unnecessary treatments, ultimately leading to cost savings for both patients and healthcare partners.