Project Manager

Employment Type: Full-time

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Position Overview

The Project Manager is responsible for ensuring the successful planning, execution, tracking, delivery, and closure of client projects. This role involves understanding client requirements, engaging global teams, and crafting client solutions based on Welocalize's four pillars: Customer Service, Quality, Innovation, and Global Teamwork. The ideal candidate is driven, steady, capable of building relationships across project teams, and possesses the flexibility and energy to thrive in a dynamic environment.

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Responsibilities

The Project Manager's responsibilities include, but are not limited to:

• Project Planning & Execution:
  • Project planning, scoping, requirements gathering, and validation with the client.
  • Identifying and working with relevant client and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule.
  • Risk analysis and contingency planning (Plan-Do-Check-Act cycle).
  • Leading internal and external teams to successful execution and delivery of client projects.
• Project Management & Control:
  • Creating schedules and monitoring timeliness of delivery.
  • Managing the budget and controlling project costs.
  • Overseeing project activities and ensuring resolution to any problems that may arise (corrective and preventive action).
  • Ensuring profit of project is maintained through the management of margin.
• Client & Stakeholder Management:
  • Establishing and nurturing relationships with the customer, internal teams, and external suppliers.
  • Reporting, both in written and verbal form, to internal and external stakeholders regarding project scope, financials, progress, and status.
• Process Improvement & Documentation:
  • Actively seeking ways to optimize delivery, client satisfaction, quality, and profitability.
  • Process documentation and knowledge management.
• Financial Management:
  • Ensuring finance systems are kept up to date and accurate.

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Measures of Success

Success will be measured by the delivery of services in line with core KPIs for project management, including:

• Client satisfaction
• On-time delivery
• Cost control and profitability
• Revenue throughput
• Client growth

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Requirements

Education

• Bachelor’s degree (B.A.) from a college or university in a related field.

Experience

• Proven project management experience in a fast-paced, client-centric environment, ideally in the translation or localization industry.
• Knowledge of the translation industry and a keen interest in its technology, process, competitive landscape, and emerging trends.
• Demonstrated success in managing large accounts and/or projects.
• Proven experience in developing processes and ideas.
• Experience in financial management and budget-to-actual management.
• Customer relationship management and business development skills to drive organic growth.
• Must be available to travel for work-related commitments.

Other Relevant Skills

• Energy and a positive attitude with excellent interpersonal skills.
• Ability to lead large, diverse, virtual teams.
• Excellent written and verbal communication skills.
• Strong organizational and problem-solving skills.
• Effective presentation skills.
• Ability to build and maintain strong client relationships.
• Ability to manage multiple priorities in a time-sensitive and deadline-driven work environment.
• Ability to cope with high pressure.
• Curiosity and creativity to question existing processes and approaches and innovate new ones.

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Application Instructions

If you have a Candidate Login already, but have forgotten your password, please use the steps to reset your password. If you have forgotten your email login, please contact servicedesk@welocalize.com with the subject "Workday Candidate Login".

When creating your Workday account and entering personal information like name and address, please do not use ALL CAPS.

Thank you!

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Company Information

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• Job Title: Project Manager
• Department: Project Management
• Reports To: Enterprise Program Manager