Project Manager

Position Overview

• Location Type: Remote
• Job Type: Full time
• Salary: Not specified

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations. We are known as a company where everyone wants to work, with a smart, fun, and innovative culture.

Who You Are

You are a self-directed, highly motivated, and experienced professional who can seamlessly oversee multiple projects. You develop professional working relationships easily and are comfortable interacting with peers and customers at all levels. You have experience working closely with project teams, vendors, and internal stakeholders to successfully complete deliverables and coordinate staffing needs. You are an exceptional communicator with experience in planning for and achieving challenging deadlines, assessing and mitigating project risks, and proactively resolving unexpected issues.

What You’ll Do

Project Managers (PM) at SailPoint begin with a structured onboarding and mentorship program to orient themselves with our SaaS and/or Software delivery and models.

• Within 1-2 months: Lead customer projects by preparing project plans, meeting with internal teams and customers weekly, tracking progress and deliverable completion, maintaining project status, forecasting, and budget reporting, and documenting project risks and issues.
• After 6 months: Demonstrate a strong understanding of our delivery methodology and lead significant PM duties for small-medium projects, including hosting project kickoffs and weekly meetings, and maintaining project budgets, timelines, milestones, and risk management.
• Within 1 year: Manage all project management duties for various project types and complexity, resulting in a self-sustaining project management portfolio.

Responsibilities

• Support identity programs at every level of maturity.
• Execute project management duties for SASP (Success Acceleration Services Package) Customer engagements.
• Manage project stakeholders and customer expectations, ensuring customer concerns, risks, and requirements are anticipated, documented, and resolved proactively.
• Create and consistently update comprehensive project documentation (project plans, weekly status and budget reports, and risks and issues logs) in appropriate repositories.
• Assist engagement managers with maintaining project scope and address any change order needs promptly, as applicable.
• Provide accurate updates on project progress to customers and SailPoint management.

Requirements

• 4+ years of professional work experience in a Software, SaaS, or consulting company.
• 3+ years of formal project manager experience.
• Excellent organization and communication skills.
• Experience working with customers, partners, and internal stakeholders.
• Experience with essential project management duties (project planning, managing budgets, monitoring project scope, owning stakeholder communication, and risk management).
• Experience managing projects across multiple teams and geographies to ensure projects are delivered to specification, on-time, and within budget.
• Certifications: Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) is a plus.
• Education: Bachelor’s degree or equivalent work experience.
• Travel: Up to 15%

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