Program Manager - Link Workflow at Veeva Systems

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Life SciencesIndustries

Requirements

5+ years of experience serving life sciences companies
1+ years of experience with KOL engagement processes
Technical understanding of CRM configuration and API integration
Proven executive and communication skills
Ability to obtain organizational buy-in from users for new software tools
Skills in problem resolution, negotiation, dealing with ambiguity, establishing effective processes, and influencing without authority
Based in North America (Eastern Time Zone) or Europe (CET Time Zone)
Ability to meet travel requirements

Responsibilities

Scope, establish, and lead Link Workflow rollout programs
Develop strategic relationships with the customer’s business and IT executives
Work with them to define deployment, governance, and API integration roadmaps
Be accountable for delivery of Link Workflow implementations, ensuring the customer’s success on Veeva’s applications
Collaborate and actively communicate with Veeva’s Strategy, Sales, Product Management, and Link Services Leadership teams
Manage the project execution performed by the Link Services team and Customer’s Integration teams to ensure milestones are met
Work with the Link Services Leadership and Link Strategy to develop and define our Workflow Services offering

Skills

Key technologies and capabilities for this role

KOL EngagementCRM ConfigurationAPI IntegrationProgram ManagementStakeholder ManagementNegotiationProject RolloutProcess EstablishmentInfluencing Without AuthorityProblem Resolution

Questions & Answers

Common questions about this position

Is this position remote, and what are the location requirements?

Yes, this is a remote position available to candidates in North America (Eastern Time Zone) or Europe (CET Time Zone). Candidates must be based in one of these regions and able to meet travel requirements.

What is the salary for this Program Manager role?

This information is not specified in the job description.

What are the key requirements and skills for this position?

Candidates need 5+ years of experience serving life sciences companies, 1+ years with KOL engagement processes, technical understanding of CRM configuration and API integration, proven executive and communication skills, and abilities in problem resolution, negotiation, dealing with ambiguity, and influencing without authority.

What are Veeva Systems' core values and work environment like?

Veeva Systems' core values are Do the Right Thing, Customer Success, Employee Success, and Speed. The work environment supports a 'Work Anywhere' policy, allowing remote or office work.

What makes a strong candidate for this Program Manager role?

A strong candidate will have 5+ years serving life sciences companies, experience with KOL engagement, technical knowledge of CRM and APIs, and strong skills in executive communication, negotiation, problem-solving, and influencing stakeholders.

Veeva Systems

Quality and regulatory software solutions provider

About Veeva Systems

Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.

Pleasanton, CaliforniaHeadquarters

2007Year Founded

$6.8MTotal Funding

IPOCompany Stage

Enterprise Software, Healthcare, Consumer GoodsIndustries

5,001-10,000Employees

Benefits

Parental leave

PTO

Free food

Health, dental, & vision insurance

Gym membership reimbursement

Risks

Manual processes in medtech content management risk compliance issues and market delays.

GenAI features in Vault CRM may face data privacy and security challenges.

Rapid product expansion could lead to integration challenges and customer dissatisfaction.

Differentiation

Veeva Systems specializes in cloud-based software for the life sciences industry.

The company offers a subscription-based model ensuring continuous updates and improvements.

Veeva's Vault CRM Suite connects sales, marketing, and medical for customer-centric engagement.

Upsides

Veeva Compass Patient platform supports patient journey analysis and market sizing.

GenAI features in Vault CRM enhance field productivity with contextual task automation.

Veeva's digital HACCP solution improves safety and efficiency in compliance processes.

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