Program Manager, Growth and Community

Position Overview

• Location Type: Remote
• Employment Type: Full-Time
• Salary: (Salary not provided in the original text)

Timescale is a product-led growth organization empowering businesses with real-time insights from their data. They are building a modern PostgreSQL cloud platform and seeking a Program Manager to join their Marketing team. This role will focus on managing and executing impactful community marketing programs and supporting growth initiatives aimed at increasing engagement and adoption.

Requirements

• Experience: A minimum of X years of experience in program management, project management, or similar roles within marketing or technology organizations.
• Organizational Skills: Exceptional organizational capabilities with a proven ability to manage multiple programs and demanding timelines concurrently.
• Communication Skills: Outstanding written and verbal communication skills, with the ability to effectively convey ideas to diverse teams and stakeholders.
• Leadership Skills: A strong ability to influence and lead without direct authority; comfortable working independently and taking ownership of responsibilities.
• Problem-Solving Skills: Resourceful and solution-oriented, with experience in navigating ambiguity and managing competing priorities.
• Analytical Skills: Proficient in tracking and analyzing metrics to evaluate program effectiveness and support data-driven decision-making.
• Technical Marketing Knowledge: Familiarity with growth-focused and community-driven marketing methodologies; experience with developer communities is considered a plus.
• Tools Proficiency: Proficiency in using project management software and familiarity with analytics tools such as Google Analytics and HubSpot.

Responsibilities

• Community Marketing/Low Touch Programs:
  • Develop and manage low-touch programs for smaller users and self-serve customers.
  • Facilitate the capture of authentic, high-trust narratives that drive word-of-mouth marketing and enhance discoverability.
  • Implement strategies that enable long-tail users to advocate for Timescale without requiring high-touch investment.
  • Monitor and analyze program metrics to assess effectiveness, adapt strategies as needed, and report results to relevant stakeholders.
• Program Management:
  • Serve as the Directly Responsible Individual (DRI) for assigned projects, ensuring clear understanding of goals, timelines, and deliverables.
  • Own the creation, documentation, and dissemination of program requirements, roadmaps, and key success indicators.
  • Lead project planning sessions, define workstreams, identify potential risks, and manage dependencies.
  • Act as a key point of connection between teams to facilitate efficient workflows and resolve any obstacles.

Application Instructions

• (Application instructions not provided in the original text)

Company Information

• Company: Timescale
• Description: Timescale is a product-led growth organization driven by transparent leaders and a globally diverse, remote-first team that is proudly building a modern PostgreSQL cloud platform.