Program Manager at Plexus

Nampa, Idaho, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Aerospace, Defense, Healthcare, Life Sciences, IndustrialIndustries

Requirements

Bachelor's degree (minimum required)
Two (2) years of related experience (required); two (2) or more years preferred

Responsibilities

Engage and lead the Customer Focus Team(s), ensuring understanding of program contract(s)/goals, consistent performance, and empowerment to make decisions and solve problems
Lead engagement with Customer(s) regarding delivery commitments, quarterly business reviews, site visits, and negotiating PPV and NRE
Lead systematic improvements in customer service and satisfaction aligned with Plexus' 5Es and Core Values
Leverage operational cost and quality metrics to identify improvement opportunities and collaborate with support functions to develop and implement solutions
Proactively use knowledge of financial metrics to identify risks and variances to plan, and take action to mitigate them
If have direct reports: Exemplify and hold team accountable to Plexus Core Values; evaluate potential, drive succession planning, and provide development and coaching

Questions & Answers

Common questions about this position

What is the salary range for the Program Manager position?

The annual compensation range is $82,900.00 - $124,300.00, based on geographic location, work experience, education, licensure requirements, and skill level.

What benefits does Plexus offer?

Plexus offers a comprehensive benefits package including medical, dental, and vision insurance, paid time off, retirement savings, professional development opportunities, and perks prioritizing work-life balance.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What are the key responsibilities that show required skills for this role?

The role requires skills in leading the Customer Focus Team, managing day-to-day customer relationships, engaging customers on delivery commitments and quarterly business reviews, and ensuring teams understand program contracts, perform consistently, and solve problems.

What is the company culture like at Plexus?

Plexus fosters an inclusive culture valuing every team member, guided by principles like Growing our People, Building Belonging, Innovating Responsibly, Delivering Excellence, and Creating Customer Success, with emphasis on global collaboration, work-life balance, and development programs.

Plexus

Manufactures and repairs medical devices

About Plexus

Plexus Corp. offers engineering and manufacturing services tailored for medical device manufacturers, focusing on aftermarket repair and maintenance for drug delivery devices. Their services lead to a 50% improvement in turnaround times and a 25% reduction in service costs, while also minimizing quality issues. Plexus stands out by providing end-to-end solutions, utilizing tools like the Strategic Mitigation Action Response Tracker (SMART) to enhance supply chain efficiency. The company's goal is to deliver specialized, high-quality solutions that improve operational efficiency and reduce costs for their clients.

Oradea, RomaniaHeadquarters

1979Year Founded

IPOCompany Stage

Robotics & Automation, HealthcareIndustries

5,001-10,000Employees

Benefits

Professional and personal development

Plexus Global Mentor Program

Accessible Resources

Risks

Closure of Portland facility may indicate operational challenges affecting workforce stability.

Partnership with Simbe Robotics could strain resources if demand exceeds production capabilities.

Integration with Gate Web3 Wallet may expose Plexus to cybersecurity risks.

Differentiation

Plexus offers end-to-end solutions from design to maintenance in multiple sectors.

The company specializes in aftermarket repair for medical devices, improving efficiency and cost.

Plexus's Strategic Mitigation Action Response Tracker aids in predictive risk management.

Upsides

Partnership with Simbe Robotics expands Plexus's role in the growing retail automation market.

Acquisition of a new office building suggests potential for expanded design and development services.

Collaboration with Arch Systems enhances Plexus's Industry 4.0 capabilities for better efficiency.

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