Solutions Consultant
UserTesting- Full Time
- Junior (1 to 2 years)
Candidates must possess German language skills and a Bachelor's degree in a relevant field, along with at least 5 years of experience in professional services consulting. Strong communication and problem-solving skills are also required.
The Professional Services Consultant will design and implement WalkMe solutions for customers, collaborating with stakeholders to understand business objectives and implement interactive experiences. They will provide expert advice, manage end-to-end projects, analyze data, conduct training sessions, and troubleshoot issues to drive business impact and enhance user experiences.
Digital adoption platform for user guidance
WalkMe specializes in Digital Adoption Platforms (DAP) that enhance user experiences for employees and customers. The platform works by overlaying visual cues and personalized content on websites or enterprise software, which helps users with onboarding, training, and provides real-time contextual guidance. This approach allows users to navigate complex systems more easily and efficiently. Unlike many competitors, WalkMe focuses on continuous support and updates through a subscription-based model, ensuring that clients receive ongoing assistance. The main goal of WalkMe is to improve enterprise productivity and user engagement by facilitating effective digital adoption in the workplace.