Product Specialist III/TSS at Thermo Fisher Scientific

South San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Life Sciences, ChemicalsIndustries

Requirements

Bachelor's degree preferred; background in a life-science related field required (e.g., Biology, Molecular Biology, Microbiology, Immunology, Biochemistry, Biotechnology, or Engineering)
3+ years of sales experience, ideally related to the bioproduction process
CRM experience, preferably Salesforce
Customer facing visits at least 40–50% per year with a great desire for improving the customer experience
Shows sound judgment and tact when dealing with internal and external customers
Must possess strong understanding of customer challenges and solution development
Knowledge of Miller-Heiman sales technique or applicable experience
Experience in working with channel sales

Responsibilities

Searches for new opportunities and uses product portfolio to build a foundation for long-term growth
Drives existing funnel of opportunities to accelerate closure rates
Applies intelligence-based prospecting to identify new potential opportunities
Prioritizes New Product Introduction (NPI) prospects within territory to improve adoption rates and revenue return
Demonstrated ability to create an Account Strategy based upon PLPS Value Proposition and customer knowledge
Acts on marketing-qualified leads, quickly converting to new opportunities
Collaborates with and influences Bioproduction Account Managers (BAMs) and Field Application Specialists (FAS) within their region to develop and lead account growth strategies
Establishes and forms relationships with key decision-makers and identifies the technical buyers
Assists all BAMs within assigned territory with sales and account planning efforts to achieve sales goals, including value proposition development across the wide BCD portfolio
Aids in development of technical solution-matching for complex opportunities
Attends technical collaboration visits to Business Unit manufacturing and R&D sites
Provides post-sales product support, follows up on all product performance complaints or inquiries to ensure resolution to improve the customer experience

Skills

Technical Sales

Bioproduction Processes

Project Management

Account Strategy

New Product Introduction

Value Proposition

Channel Sales

Market Intelligence

Sales Pipeline Management

Customer Relationship Management

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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