Keywords Studios

Product Planner Lead

United States

Keywords Studios Logo
$60,120 – $60,120Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
AI Services, Software ServicesIndustries

Requirements

Candidates should possess a Bachelor's degree in Computer Science, Cognitive Science, Business, or a related field, along with proven experience in service delivery management within the AI or Software services industry. Strong communication and interpersonal skills are also required.

Responsibilities

The Product Planner Lead is responsible for overseeing the delivery of reporting and analysis services to clients for the Product Planner team, ensuring that all service requirements are met effectively and efficiently. This role involves monitoring and managing performance, addressing performance issues, acting as the primary point of contact for clients, leading and coordinating a team of Product Planners, and ensuring service delivery aligns with zero trust security principles and industry compliance standards. Additionally, the Lead will prepare and present reports on service performance, analyze trends, and continuously improve service delivery processes.

Skills

Service Delivery Management
Performance Monitoring
Client Relationship Management
Team Leadership
AI
Large Language Models (LLMs)
Reporting and Analysis
KPI and SLA Management

Keywords Studios

Comprehensive service provider for video games

About Keywords Studios

Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.

Key Metrics

London, United KingdomHeadquarters
1998Year Founded
$487.8MTotal Funding
IPOCompany Stage
Consumer Software, Entertainment, GamingIndustries
5,001-10,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Vacation
401(k) Company Match
401(k) Retirement Plan
Flexible Work Hours
Company Equity

Risks

Increased competition may impact Keywords Studios' market share in the gaming industry.
Integration of acquired companies could pose operational challenges and affect service quality.
Reliance on major clients like Microsoft may lead to revenue volatility.

Differentiation

Keywords Studios offers end-to-end services for the entire game development lifecycle.
The company has a global presence with over 13,000 professionals in 25+ countries.
Proprietary technology enhances Keywords Studios' platform for digital content creation.

Upsides

Acquisition of Certain Affinity expands Keywords Studios' AAA game development capabilities.
Integration with Microsoft's Community Sift boosts AI-enabled content moderation services.
Private equity interest indicates strong market confidence and strategic growth potential.

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