Director of Product (Analytics)
LivePerson- Full Time
- Expert & Leadership (9+ years)
Candidates should possess a Bachelor's degree in Computer Science, Cognitive Science, Business, or a related field, along with proven experience in service delivery management within the AI or Software services industry. Strong communication and interpersonal skills are also required.
The Product Planner Lead is responsible for overseeing the delivery of reporting and analysis services to clients for the Product Planner team, ensuring that all service requirements are met effectively and efficiently. This role involves monitoring and managing performance, addressing performance issues, acting as the primary point of contact for clients, leading and coordinating a team of Product Planners, and ensuring service delivery aligns with zero trust security principles and industry compliance standards. Additionally, the Lead will prepare and present reports on service performance, analyze trends, and continuously improve service delivery processes.
Comprehensive service provider for video games
Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.