Head of Product Operations
ZoomFull Time
Expert & Leadership (9+ years)
Candidates should have 7+ years of product management or related experience creating software products, with knowledge of human capital management systems and HR/Payroll/Tax related product offerings. Familiarity with Agile methodologies and experience prioritizing multiple work items is also required.
The Product Operations Manager will lead the product operating model, including defining rituals, tools, templates, and dashboards, and champion the use of AI tools to standardize and accelerate development. They will partner with Product Managers to identify and implement solutions for operational pain points, systematize and improve product development workflows by introducing automation and tooling, and maintain the Product team's tech stack. Responsibilities also include transforming product insights into strategic action by managing data capture and usage, partnering with other teams to track performance and develop dashboards, and orchestrating go-to-market planning by developing product launch frameworks and ensuring coordination with Product Marketing.
Travel booking platform for flights, hotels, rentals
Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.