Product Marketing Engineer

Position Overview

• Location Type: [Not Specified]
• Job Type: Full-time
• Salary: [Not Specified]

This is an opportunity to be the bridge and the megaphone between Twingate technology and users worldwide. As our Product Marketing Engineer, you will be the face of our community programs, creating compelling content that resonates with practitioners and helps them understand the value of our security solutions. You will build and nurture a thriving community ecosystem that drives our self-serve funnel while establishing Twingate as a thought leader in the networking & security space. You will help Twingate users succeed and become heroes at work.

You'll have the chance to:

• Shape how we engage with practitioners in home labs and at work
• Create content that educates and inspires practitioners to adopt our solutions
• Build and foster a passionate community of Twingate practitioners
• Establish yourself as a respected voice in the networking, security and developer spaces

What You'll Do

• Content Creation: Develop compelling technical content including sample projects and code, technical documentation, tutorials, videos, and blog posts that showcase Twingate's capabilities.
• Community Building: Promote Twingate at conferences, local meetups, and other industry events to increase awareness and drive sign-ups with a personable and technically credible voice.
• Documentation Leadership: Own the plan and drive how users and practitioners get work done. Deliver the documentation required for Twingate products to win by creating clear, comprehensive guides that help users progress from free to paid tiers.
• Self-Serve Journey Optimization: Identify problems and opportunities and build the capabilities needed to craft exceptional first impressions with Twingate, fostering speedy adoption, regular use, affinity, and ultimately advocacy for business use of Twingate.
• Feedback Collection: Gather insights from the developer community to inform product improvements and new features and provide feedback to the product team from a developer perspective.

A Day In The Life

• A couple times a quarter, you post a YouTube tutorial demonstrating a Twingate implementation for specific use cases.
• Day to day, you stay on top of documentation, making sure that products, features, and sample projects are easy to get started with.
• Now and then: you bridge the gap with utilities or apps that use our public API to help a customer do something we had not anticipated but need to make happen to drive growth.
• Here and there: Speak at a developer conference about modern approaches to secure access and support community events as part of the Twingate Builder virtual team. You will lead IRL meetups for hands-on keyboard users of Twingate in your region and via occasional travel.
• Work closely with the product manager for self-serve customer journeys to identify friction and bad experiences and implement solutions, which might involve web development, solution and project development for specific use cases, and engaging in social media forums to fix issues or make things just that much more awesome.

What You'll Bring

• 3+ years of experience in software development, developer relations, technical advocacy, or a similar role that bridges technical and communication skills.
• Strong technical background with the ability to understand and communicate complex concepts to various audiences. You gotta write code and love it.
• Experience creating compelling technical content (videos, blog posts, documentation, tutorials). You gotta love writing about the product and the code you write.
• Excellent public speaking and presentation skills.
• Solid understanding of modern security concepts and practices (experience with zero trust security is a plus).
• Strong empathy for developers and practitioners.
• An "I'll figure it out" mindset and willingness to experiment across different channels.

Why Join Us?

• Impact: Your work will directly shape how practitioners experience and adopt our product.
• Visibility: You'll be the face of Twingate in the IT/DevOps/Security community.