Product Manager - Dispatch at TruckSmarter

San Francisco, California, United States

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$150,000 – $180,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Trucking, Supply ChainIndustries

Requirements

3–5 years of product management experience, ideally in consumer, prosumer, or SMB B2B SaaS
Strong product intuition paired with a track record of shipping meaningful, measurable improvements to user growth and retention
Experience working on AI- or ML-powered products, or a strong desire to build in that space
Comfortable leading with clarity even when full specs don’t exist—builds the right level of structure as you go
Makes others better: unblocks teams, elevates the quality of execution, and builds trust with cross-functional partners
Hands-on operator: comfortable rolling up sleeves, getting in the weeds, and driving progress directly
Demonstrated curiosity about how things work, how users behave, and how to build better systems over time
Thrives in ambiguity, enjoys building light processes that scale, and brings a mindset of ownership and continuous learning
Passionate about helping users succeed, excited by the potential of AI-enabled software
Based out of downtown San Francisco office, with in-office presence minimum three days per week (typically Mondays, Wednesdays, and Fridays)

Responsibilities

Take the lead on core product surfaces that directly impact growth, retention, and user engagement for truck drivers and small fleet operators
Shape the future of how truck drivers and small fleet operators work, earn, and thrive
Create great user experiences that improve growth, activation, and retention across the product journey
Empower users through smart, intuitive, and trustworthy AI—especially those who are not traditionally tech-savvy
Contribute to broader company strategy; partner with leadership to see around corners and work back from broad strategic plans to narrow execution details
Own the process and own the outcome
Work closely with engineers and designers to build, ship, and iterate quickly (e.g., launching a new onboarding flow or refining an AI-driven tool)
Run experiments alongside operations to validate hypotheses, learn through data and feedback, and use both to guide roadmaps
Operate in a fast-moving, resourceful team that values impact over process; wear many hats and dig into metrics, support tickets, and customer calls
Own a large portion of the product surface from roadmap through launch, balancing user needs, business goals, and technical constraints
Define, improve, and ensure clear understanding of growth and retention metrics for your product area

Skills

Key technologies and capabilities for this role

Product ManagementUser EngagementGrowthRetentionAICross-functional CollaborationAgile Processes

Questions & Answers

Common questions about this position

What is the salary range for the Product Manager - Dispatch role?

The salary range is $150K - $180K.

Is this role remote or hybrid, and what are the office requirements?

This is a hybrid role based out of the downtown San Francisco office, requiring in-office presence a minimum of three days per week (typically Mondays, Wednesdays, and Fridays).

What experience and skills are required for this product manager position?

The role requires 3–5 years of product management experience, ideally in consumer, prosumer, or SMB B2B markets, along with thriving in ambiguity, building light processes that scale, and a mindset of ownership and continuous learning.

What is the company culture like at TruckSmarter?

TruckSmarter offers an in-office collaborative culture with a fast-moving, resourceful team that values impact over process, working alongside a sharp, mission-driven team.

What makes a strong candidate for this Product Manager role?

Strong candidates have 3–5 years of product management experience ideally in consumer, prosumer, or SMB B2B, passion for helping users succeed especially non-tech-savvy ones, excitement about AI-enabled software, and thrive in ambiguity with ownership mindset.

TruckSmarter

Digital platform for trucking operations management

About TruckSmarter

TruckSmarter is a digital platform that streamlines operations for owner-operators in the trucking industry by offering services like fuel savings, broker listings, and a load board for easy bidding and booking. The platform provides real-time load information and fuel prices, helping truck owners find loads efficiently. Unlike its competitors, TruckSmarter emphasizes excellent customer service, allowing users to speak directly with support staff, and features a user-friendly design. The goal is to support truck owners with reliable and efficient services, especially during challenging times in the industry.

San Francisco, CaliforniaHeadquarters

2021Year Founded

$67.1MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Enterprise SoftwareIndustries

51-200Employees

Benefits

Competitive salary & equity

100% of premiums, 75% for dependents

Unlimited PTO

Monthly wellness stipend

Desk budget

Parental leave

Relocation support to move to SF or Chicago

401(k) program

Risks

Increased competition from new digital platforms could dilute market share.

Reliance on broker partnerships exposes TruckSmarter to financial instability risks.

Rapid financial service expansion may lead to regulatory scrutiny and compliance challenges.

Differentiation

TruckSmarter offers a free electronic load board for easy load booking.

The platform provides a comprehensive suite of services for owner-operators.

TruckSmarter's user-friendly design and excellent customer service are key strengths.

Upsides

TruckSmarter secured a $50M debt facility to expand financial services.

The platform's AI-driven analytics optimize load matching and route planning.

Partnerships with fuel providers offer dynamic pricing and discounts.

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