Responsibilities

The Product Operations (Product Improvement) Specialist will be responsible for conducting product improvements based on user and merchant feedback, monitoring and interpreting changes in employment legislation across North America, developing HR policies to ensure compliance, conducting audits, delivering training, and advising management on HR-related risk mitigation strategies. They will also manage the product development of login authentication features, devise measures to deter fraudulent payments, and contribute to the overall safety and security of the PayPay platform, all while leveraging data and technology. Additionally, the role involves managing the development process from requirements to release, either independently or in collaboration with product managers, and addressing challenges and collaborating with others to create new value.