Product Manager

Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Customer Experience, Human Insight, SaaSIndustries

Requirements

Candidates should have experience as a Product Manager in an agile SaaS environment, a strong grasp of user-centered design, and a proven record of launching and iterating on web-based software. Skills in data analysis, delivering AI/ML solutions, clear communication, stakeholder engagement, and familiarity with lean methodologies are essential. Experience with accessibility best practices and working across distributed teams is a plus.

Responsibilities

The Product Manager will champion the voice of the customer, lead cross-functional collaboration with design and engineering, and own the product backlog. They will define and track key metrics, translate business needs into user stories, participate in agile ceremonies, and shape product strategy using user insights and data.

Skills

Product Management

User-Centered Design

Backlog Management

Data Analysis

Stakeholder Alignment

Customer Needs Analysis

Product Development

UserTesting

Provides customer insights for digital products

About UserTesting

UserTesting provides organizations with valuable customer insights to improve the development and delivery of digital products and experiences. Their platform allows clients to quickly gather feedback from a diverse audience, which helps in understanding user needs and preferences. This feedback can be obtained early in the product development cycle, reducing uncertainty and enhancing the relevance of the data collected. UserTesting differentiates itself by offering the most comprehensive experience research solution in the market, catering to a wide range of clients from small businesses to large enterprises. The company operates on a subscription-based model, generating revenue through recurring fees for access to its platform and services.

San Francisco, CaliforniaHeadquarters

2007Year Founded

$147.6MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Risks

Increased competition from AI-driven platforms threatens UserTesting's market share.

Privacy regulations like GDPR may limit UserTesting's data collection capabilities.

Economic downturns could reduce client spending on user research services.

Differentiation

UserTesting offers a comprehensive on-demand human insights platform for customer-centric decisions.

The platform provides rapid, high-quality feedback from a diverse, global audience network.

UserTesting's extensive experience research solution minimizes guesswork in product development.

Upsides

UserTesting powers insights for 60% of the top 100 most valuable brands in 2024.

The company is expanding its global market presence with new executive appointments.

Growing demand for remote user testing solutions boosts UserTesting's market potential.

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