AI Product Manager

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Education TechnologyIndustries

Requirements

Candidates should have 2+ years of product management experience with LLM-based chatbots or AI agents, preferably in domains with high user trust requirements such as education, healthcare, or hospitality. They should have a track record of defining measurable success criteria for AI-powered features and applying evaluation methods to improve AI quality and user experience, along with a growth mindset and systems-thinking approach to driving automation and process innovation. Strong collaboration skills and the ability to navigate ambiguity are also required.

Responsibilities

The AI Product Manager will own the vision, roadmap, and delivery of Instructure’s Education Agent, ensuring it meets high standards of reliability, accuracy, and usefulness for educators. They will define success metrics and quality frameworks for AI agent performance, monitor and evaluate agent effectiveness at scale, collaborate cross-functionally with various teams, support internal readiness efforts, and ensure ethical, auditable, and safe AI design through monitoring practices. The role also involves piloting internal workflows and feedback loops to accelerate experimentation and reduce time to validate AI workflows, as well as supporting the rollout of the agent.

Skills

LLM

Chatbot

Product Management

Roadmap

Data Analysis

Cross-functional Collaboration

AI Engineering

Design

Experimentation

Instructure

Education technology for teaching and learning

About Instructure

Instructure focuses on enhancing the educational experience for teachers and students through its technology solutions. The main product, Canvas, is a learning management system (LMS) that enables educators to create, manage, and deliver course content effectively. This platform supports various educational institutions, including K-12 schools, universities, and corporate training programs, by providing a user-friendly interface for both instructors and learners. Unlike many competitors, Instructure operates on a subscription model, allowing institutions to access its services and tools for a fee. The goal of Instructure is to empower educators and improve student outcomes by providing effective teaching tools and resources, serving over 30 million users in more than 6,000 organizations globally.

Cottonwood Heights, UtahHeadquarters

2008Year Founded

$86.7MTotal Funding

IPOCompany Stage

EducationIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Paid Vacation

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Tuition Reimbursement

Lifestyle Spending Account

Motivosity - employee recognition program

Risks

Algorithmic bias in AI systems could harm Instructure's reputation and user trust.

KKR's acquisition may lead to strategic shifts disrupting current operations.

Intensifying competition in EdTech could challenge Instructure's market position.

Differentiation

Instructure's Canvas platform is a leading learning management system in the EdTech market.

The company supports over 30 million users across more than 6,000 organizations globally.

Instructure's acquisition of Concentric Sky enhances its digital credentialing capabilities.

Upsides

Increased demand for hybrid learning solutions boosts Instructure's market potential.

Growing interest in micro-credentials aligns with Instructure's recent strategic acquisitions.

Expansion in emerging markets offers Instructure opportunities to increase its global footprint.

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