Product Manager, Billing
1PasswordFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates should have 2-4 years of product management experience with a strong desire to own and drive product strategy, roadmap development, and execution. Direct experience in payments, billing, and invoicing is required, along with comfort operating in agile environments and balancing data-driven decision making with product intuition. A commitment to Alma's mission is also essential.
The Product Manager will lead the strategy and execution of scalable, tech-enabled solutions for payments, invoicing, and billing. They will guide a cross-functional team to identify opportunities, shape roadmaps, and deliver product innovations. Responsibilities include collaborating with stakeholders, translating objectives into priorities, managing complex projects, defining and analyzing product performance metrics, communicating product vision, making data-informed decisions, and applying an experimentation mindset.
Digital platform connecting clients with therapists
Alma connects individuals seeking mental health services with a variety of therapists through its digital platform, helloalma.com. The platform primarily serves clients looking for therapy for issues like anxiety, depression, personal growth, and relationship challenges. Alma's approach focuses on making therapy more affordable by partnering with insurance companies, allowing clients to save an average of 77% on therapy costs. This affordability is a key aspect that sets Alma apart from other mental health services. Additionally, Alma supports therapists by offering resources for continuing education and professional development, ensuring they are well-prepared to assist their clients. The company emphasizes the importance of the client-therapist relationship, aiming to match clients with therapists who best meet their individual needs. Alma operates on a membership model, where therapists pay a fee to access the platform's resources and client base.