Job Description

Position Overview

Workstream is a mission-driven company dedicated to building premium, modern software solutions for hourly businesses. We aim to serve the 2.7 billion hourly workers, who constitute 80% of the global workforce and have been underserved by technology. Our solutions help local businesses hire, manage, and pay qualified workers.

Our clientele includes leading brands such as Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. As a Series B company, we are rapidly expanding our product portfolio and are backed by prominent VCs and industry experts including Founders Fund, BOND, and Coatue.

Requirements

Strategic Product Development

• Clearly articulate product value propositions.
• Demonstrated expertise in identifying and validating Ideal Customer Profiles (ICPs).
• Ability to quantify the impact of previous work on key metrics like revenue, customer acquisition, product adoption, usage, and customer satisfaction.

Cross-functional Collaboration

• Extensive experience working with multi-cultural teams and teams across different time zones.
• Proven ability to manage integration projects with external vendors.

Stakeholder Engagement

• Adept at collaborating with both internal and external stakeholders.
  • Internal: Drive Go-to-Market (GTM) motions and product enablement activities to empower marketing, sales, implementation, and support teams.
  • External: Extensive experience working closely with customers and users to understand pain points, prioritize jobs to be done, and conduct user research.

Technical Acumen

• Capability to interpret technical documentation and developer sites.
• Skilled in translating API technical documentation into clear product requirements.

Industry Experience

• SaaS experience and knowledge in the Benefits space.
• Experience in Health, Retirement, and Insurance products.

Bonus Qualifications

• Proficiency in Chinese.

Responsibilities

• (Specific responsibilities are not detailed in the provided text but would typically be listed here)

Application Instructions

• (Application instructions are not detailed in the provided text but would typically be listed here)

Company Information

Workstream is committed to providing equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We are committed to the full inclusion of all qualified individuals.