Product Manager

About Granicus

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Product Manager Role

Granicus is seeking a skilled Product Manager with a background in software and a passion for improving resident experiences, driving citizen engagement, and advancing government transparency.

As a Product Manager, you’ll drive execution across agile teams by translating vision into actionable plans and managing a well-prioritized Jira backlog across multiple value streams. You’ll ensure delivery of high-impact features by balancing competing priorities, aligning cross-functional teams, and applying data-driven decision-making. You’ll also oversee the development of complex, large-scale technical products, ensuring they meet market needs and business goals—especially in the realm of digital tools and automation technologies.

What You’ll Do

• Demonstrate Product Mastery: Develop and maintain a deep understanding of the product’s features, user journeys, technical architecture, and business value. Be the go-to expert for how the product works and why.
• Apply AI/ML Fluency to Drive Innovation: Demonstrate familiarity with Agentic AI concepts and a strong innovation mindset. Leverage analytics, customer feedback, and business insights to inform backlog prioritization and product decisions.
• Lead PI Planning & Value Stream Alignment: Drive effective program increment planning by aligning team objectives with strategic goals across value streams—such as security, customer experience, technical debt, and innovation. Coordinate dependencies, track progress, and adapt plans as priorities evolve.
• Own Backlog & Sprint Readiness: Maintain a well-groomed Jira backlog that reflects product priorities and technical feasibility. Ensure stories are clearly defined, prioritized, and sprint-ready by refining requirements and removing blockers.
• Lead Agile Team Integration & Story Development: Actively participate in agile ceremonies and serve as the product voice within the team. Write clear, actionable user stories and acceptance criteria that reflect both user needs and technical feasibility.
• Facilitate Cross-Functional Alignment & Communication: Collaborate with engineering, design, QA, and business stakeholders to clarify requirements, resolve ambiguities, and ensure smooth execution. Maintain clear documentation and communicate progress, risks, and timelines.

Employment Type

Full Time