Customer Support Engineer
Siena AIFull Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Candidates should have 8-10+ years of experience in investment banking, consulting, or buy-side investing, combined with operational and FP&A experience, preferably at a public, high-growth, fast-paced subscription company. Strong financial evaluation skills, expert modeling capabilities including product P&Ls and operating models, excellent communication skills for data-driven narratives, attention to detail, familiarity with OpenAI's business models and metrics, enthusiasm for technology and AI, and experience with SQL are required.
The Product Finance professional will lead subscription revenue forecasting and strategic initiatives for ChatGPT's subscription business, including pricing and packaging, to enhance profitability. They will establish and manage key metrics for product revenue and gross margin, monitor and analyze these metrics for continuous improvement, and refine financial strategies based on market trends. The role involves creating executive presentations, collaborating with Accounting and FP&A teams, and improving financial forecasting and reporting processes.
Develops safe and beneficial AI technologies
OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.