Product Expert - Commercial Content at Veeva Systems

Tokyo, Japan

Veeva Systems Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Life SciencesIndustries

Requirements

  • 3+ years of experience administering and/or implementing Veeva PromoMats, Veeva Medical, or similar application
  • Experience working with or supporting software for Enterprise companies as a vendor
  • Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences
  • Experience interacting with customers and internal teams, both in-person and remote
  • Strong analytical and communication skills; written, verbal, and formal presentation
  • Self-directed team player with a positive attitude
  • Willingness to travel up to 10%
  • Fluent in English and Japanese

Responsibilities

  • Be the product evangelist and provide subject matter expertise for Veeva PromoMats and Veeva Medical
  • Stay up to date with the latest features, capabilities, and roadmap direction
  • Share product information and best practices and educate customers on Veeva PromoMats and Veeva Medical through customer meetings and online communities
  • Engage with customer stakeholders to share our product vision and roadmap
  • Collect, dig into, and prioritize customer feedback and product gaps, and provide this input into release planning and roadmap direction
  • Collaborate with the wider Product team to deliver product communication, such as release notes content, feature education, demo recordings, and online and in-person community meetings
  • Provide support to all areas in the organization, including Services, Strategy, Sales & Product Support

Skills

Veeva PromoMats
Veeva Medical
Vault Platform
MLR Bot
MedComms
MedInquiry
Product Evangelism
Customer Engagement
Product Roadmap
Promotional Content

Veeva Systems

Quality and regulatory software solutions provider

About Veeva Systems

Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.

Pleasanton, CaliforniaHeadquarters
2007Year Founded
$6.8MTotal Funding
IPOCompany Stage
Enterprise Software, Healthcare, Consumer GoodsIndustries
5,001-10,000Employees

Benefits

Parental leave
PTO
Free food
Health, dental, & vision insurance
Gym membership reimbursement

Risks

Manual processes in medtech content management risk compliance issues and market delays.
GenAI features in Vault CRM may face data privacy and security challenges.
Rapid product expansion could lead to integration challenges and customer dissatisfaction.

Differentiation

Veeva Systems specializes in cloud-based software for the life sciences industry.
The company offers a subscription-based model ensuring continuous updates and improvements.
Veeva's Vault CRM Suite connects sales, marketing, and medical for customer-centric engagement.

Upsides

Veeva Compass Patient platform supports patient journey analysis and market sizing.
GenAI features in Vault CRM enhance field productivity with contextual task automation.
Veeva's digital HACCP solution improves safety and efficiency in compliance processes.

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