Product Engineer, Emergency Care Marketing at Stryker

Tokyo, Japan

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, Emergency Medical Services, HealthcareIndustries

Requirements

Demonstrated experience or ability to connect technical and operational knowledge with a sales function
Proven track record of success in a technical role
Proven ability to work autonomously and as part of a team
Excellent networking skills with an ability to collaborate with third parties involved in the sales cycle (EMS vehicle builders and suppliers)
Effective communication at all levels with the ability to maintain high level relationships with key stakeholders both internal and external
Proven high-level problem-solving skills demonstrating the use of initiative to resolve issues/queries
Proven ability to organise project workflow and meet deadlines in a fast paced environment
Formal technical qualification/s (desirable)
English speaking (desirable)
Exposure to CRM system or similar (desirable)

Responsibilities

Responding to day to day enquiries and requests from existing transport customers (e.g., spare parts, inventory management, quality and service agreements)
Acting as a conduit between customer product technicians and Stryker’s own tech services personnel
Maintaining communication with global stakeholders to support product inquiry (PI), Field Actions (PFA and Recall)
Serving as first point of contact for technical pre-sales product enquiry and accessible post-sales technical support
Growing and developing business relationships within Stryker and with external parties
Gathering and disseminating client/stakeholder feedback from industry
Identifying changes needed in content and marketing materials
In-depth understanding of competitor products, activity and key wins
Supporting the growth of market share in the region
Acting as trusted and proactive product specialist
Supporting achievement of sales budget
Supporting growth of ProCare and technical service sales
Supporting technical aspects for tenders and proposals
Supporting clinical/operational trials within accounts
Supporting roll-out and implementation of products within EMS agencies as required
Supporting clinical and operational education/inservicing within both new and established accounts
Complying with policies, procedures and requirements including Stryker’s Mission, Values and Code of Conduct

Skills

Key technologies and capabilities for this role

Product SupportTechnical SupportProduct InstallationVehicle Fit-outsProduct ConfigurationProduct ServicingRepairsSpare Parts ManagementInventory ManagementQuality AgreementsService AgreementsPre-sales Support

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The position offers hybrid or onsite work flexibility.

What is the salary or compensation for this position?

This information is not specified in the job description.

What skills are required for the Product Engineer role?

The role requires expertise in all technical aspects of the Stryker EMS Transport portfolio, including product installation, servicing, repairs, vehicle fit-outs, configuration, and modifications, along with the ability to work independently with minimal supervision.

What is the company culture or work environment like?

The role emphasizes compliance with Stryker’s Mission, Values and Code of Conduct, proactive product specialization, building business relationships within Stryker and externally, and working independently as an individual contributor.

What makes a strong candidate for this Product Engineer position?

A strong candidate is a technically minded professional with deep expertise in the Stryker EMS Transport portfolio, able to provide superior customer support, work independently, and support sales growth through technical pre-sales and post-sales activities.

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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