Product Education Specialist (DevRevU) at DevRev

Buenos Aires, Buenos Aires, Argentina

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AI, SoftwareIndustries

Requirements

Early in career with interest in teaching, building scalable content, interacting with customers, and shaping product adoption through education
Ability to work closely with Customer Experience, Product, and Engineering teams
Comfortable hosting live enablement sessions across time zones (primarily North/South America)

Responsibilities

Support structured onboarding and education programs that help new customers adopt DevRev quickly
Work with cross-functional teams to understand customer goals and tailor learning experiences accordingly
Host live enablement sessions for teams across time zones (primarily North/South America)
Deliver live training sessions, demos, and webinars to teach customers DevRev workflows, best practices, and product capabilities
Create high-quality training assets, including slide decks, step-by-step guides, how-to articles, and short video tutorials
Contribute to e-learning and certification content library (microlearning, scenarios, assessments, etc.)
Engage directly with customers to understand their learning needs, blockers, and adoption patterns
Help identify opportunities to introduce advanced features, new workflows, or additional DevRev products
Gather insights from training sessions to influence product documentation and self-serve learning resources
Track and report on training attendance, satisfaction, adoption metrics, and learning outcomes
Use data to iterate on content effectiveness and scale education for a global audience
Champion high-quality learning experiences

Skills

Key technologies and capabilities for this role

Product EducationAI PlatformsCustomer TrainingTeam CollaborationTechnical Communication

Questions & Answers

Common questions about this position

Is this role suitable for early-career professionals?

Yes, this role is ideal for someone early in their career who enjoys teaching, building scalable content, interacting with customers, and shaping product adoption through education.

What are the main responsibilities of the Product Education Specialist?

The role involves supporting customer onboarding and education programs, working with cross-functional teams to tailor learning experiences, and hosting live enablement sessions for teams across time zones, primarily North/South America.

Which teams will I collaborate with in this role?

You will work closely with Customer Experience, Product, and Engineering teams to design and deliver training programs and enablement assets.

What time zones will the live sessions cover?

Live enablement sessions are for teams across time zones, primarily North/South America.

What salary or compensation is offered for this position?

This information is not specified in the job description.

DevRev

Custom AI solutions for business efficiency

About DevRev

DevRev.ai focuses on enhancing business operations through its main product, Turing GenAI, which combines data engineering, knowledge graph, and customizable language model technologies. This tool helps businesses connect various departments like support, product management, and software development, allowing for smoother communication and collaboration. Clients can customize the AI solutions to fit their specific needs, whether they are small businesses or large corporations. Unlike many competitors, DevRev.ai emphasizes a tailored approach, ensuring that each solution is designed with a deep understanding of the client's unique challenges. The goal of DevRev.ai is to help businesses improve their efficiency and streamline their operations using advanced AI technologies.

Palo Alto, CaliforniaHeadquarters

2020Year Founded

$146.7MTotal Funding

SERIES_ACompany Stage

Enterprise Software, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Hybrid Work Options

Flexible Work Hours

Risks

Competition from established CRM and AI companies like Salesforce and Microsoft.

Rapid AI technology development may render DevRev's offerings obsolete without innovation.

Potential data privacy concerns and regulatory scrutiny could impact DevRev's operations.

Differentiation

DevRev integrates development and CRM, bridging gaps between developers and customers.

The company offers customizable LLMs, enhancing AI-driven CRM solutions for enterprises.

DevRev's Turing GenAI combines data engineering and knowledge graphs for streamlined operations.

Upsides

Increased demand for AI-driven CRM solutions boosts DevRev's market potential.

Rising adoption of customizable LLMs expands opportunities for DevRev's Turing GenAI.

Recent $100M Series A funding indicates strong market confidence in DevRev.

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