LaunchDarkly

Product Designer, Feature Management and Enterprise

United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software Development, SaaSIndustries

Product Designer

Position Overview

We’re looking for a talented and curious Product Designer to join our team and contribute to the enhancement and evolution of LaunchDarkly’s Feature Management and Enterprise experiences. This is a unique opportunity to work at the heart of our platform, designing critical tools used by developers and enterprise teams daily to manage and control software releases. You’ll design workflows that balance technical power with clarity, supporting users from small teams to global enterprises. This role is ideal for someone who thrives in cross-functional environments, understands developer mindsets and needs, and loves translating technical workflows into elegant, usable experiences beyond just the UI.

Working closely with staff designers, product managers, and engineers, you will explore user needs, define problems, and deliver elegant and delightful solutions. This is a high-impact role offering space to grow your design skillset while contributing meaningfully to our roadmap. You will directly contribute to execution by bringing design craft, collaboration, and iteration to the table.

Responsibilities

  • Work on the design of end-to-end user experiences (from discovery through delivery and iteration), covering both feature management workflows and enterprise expansion.
  • Translate complex, technical problem spaces into intuitive, testable UX patterns.
  • Conduct and apply user research, usability testing, and data insights to inform design decisions and influence product strategy.
  • Deliver high-quality design artifacts (user flows, wireframes, prototypes, high-fidelity visuals) that balance user needs with technical feasibility.
  • Work with engineering and product partners to ensure high-quality implementation and tight iteration loops.
  • Collaborate deeply with other designers (participating in design critiques and independent reviews) to maintain consistency across the LaunchDarkly platform and contribute to our design system.
  • Advocate for feature management and enterprise user needs in platform-wide discussions and initiatives. Be the trusted voice of the user, utilizing strong communication skills to influence and inspire others.

About You

  • Team-Oriented: Excel at collaborating across the company, moving easily between business stakeholders, product management, and development partners.
  • Great Communicator: Possess a natural ability to build relationships with cross-functional team members and are skilled at advocating for the best user experience.
  • A Believer: Understand that technology can simplify, delight, and enhance our lives, and aspire to build transformative innovation through your career.
  • Startup Mentality: Thrive in a fast-paced, high-intensity environment, balancing multiple projects and prioritizing work both short and long term.
  • Driven: Motivated to achieve success both at work and in your personal life.
  • Commercially Aware: Understand how design ties to business objectives, comprehend target audience profiles and insights, and incorporate these into effective design solutions.

Qualifications

  • 4+ years of experience as a product designer, ideally in technology-forward Enterprise SaaS software.
  • Proficiency with Figma and other modern design tools, including AI prototyping tools.
  • A portfolio of shipped work demonstrating strong problem-solving skills, user-centered design processes, and impactful outcomes (ideally focused on both Administrator and Developer personas).
  • While Product Designers at LaunchDarkly own end-to-end product experience design, we don't expect expertise in every design skill. Strong foundational design skills are essential, with developing expertise in one or two specific areas.
  • A lifelong learner, always looking to grow and improve at your craft.
  • Able to autonomously handle multiple, potentially competing priorities.

Skills

Product Design
UX Design
User Research
Usability Testing
Wireframing
Prototyping
High-fidelity Visuals
Cross-functional Collaboration
Developer Mindset
Technical Workflows
Enterprise Software

LaunchDarkly

Feature management platform for software developers

About LaunchDarkly

LaunchDarkly provides a platform for developers to manage and automate software features. Its main product is a feature management platform that allows developers to control software features, enabling safe code shipping, self-serve experimentation, personalized user experiences, and improved reliability of applications. This platform allows developers to revert feature behaviors without code changes, enhancing productivity. LaunchDarkly operates on a subscription model, charging clients for access to its services. The platform helps clients innovate quickly, automate software releases, reduce delivery costs, and maximize the impact of software features. The goal is to improve software development processes for a diverse range of clients in the DevOps market.

Oakland, CaliforniaHeadquarters
2014Year Founded
$321.3MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Flexible work environment - Making an inclusive space for everyone means recognizing we all have our own individual working styles and needs.
Health and wellness - LaunchDarkly offers full coverage with health, dental, and vision plans for you and your dependents.
Salary and options - We're all in this together. LaunchDarkly offers competitive pay, equity, and the option to participate in a 401(k) program.
Learn and grow - We love to see our own continue to grow their skill sets—whether that's taking a class or attending a conference.

Risks

Competition from Harness, acquiring Split.io, threatens LaunchDarkly's market share.
Guardian Edition's complexity may confuse customers and complicate sales.
Expansion into the EU region may increase operational costs and regulatory scrutiny.

Differentiation

LaunchDarkly offers advanced feature flagging and experimentation capabilities for progressive delivery.
The platform supports EU data residency, enhancing compliance for European clients.
LaunchDarkly integrates feature management with CI/CD pipelines for seamless software delivery.

Upsides

LaunchDarkly's Galaxy Product Release enhances personalized user experiences and feature optimization.
The appointment of Claire Vo as CPO is expected to drive platform innovation.
Recognition as a Strong Performer by Forrester boosts LaunchDarkly's market credibility.

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