Senior Product Designer - Customer Growth

About the Role

Employment Type: Full time

Redfin is revolutionizing the real estate industry by using data, software, and innovative design to put customers first in the home-buying, selling, and renting process. The Customer Growth team is essential to our success, responsible for converting our 50M+ monthly visitors into Redfin customers. We do this by creating clear and easy user experiences that encourage visitors to engage with our services, like requesting a mortgage pre-qualification or a tour with an agent.

As a Senior Product Designer on the customer growth team, you'll be instrumental in helping users connect with Redfin's real estate agents and services. Your designs will have a significant and direct impact on Redfin's profitability, balancing iterative experiments with ambitious, larger-scale projects. This role is highly collaborative, working closely with various teams across the organization. This position reports to the Customer Growth Product Design Manager.

What you’ll do

• Design for Redfin’s customer growth, brokerage software across desktop and mobile.
• Build an engaging and cohesive user experience, paying close attention to every detail of the user journey.
• Work collaboratively with Product Managers, Engineers, and stakeholders to define and design features that meet both user and business needs.
• Communicate your design concepts effectively through wireframes, prototypes, and high-fidelity mockups, and be ready to present and defend your work to cross-functional teams and leadership.
• Use quantitative data and qualitative feedback to inform your design decisions and continuously iterate on product improvements.
• Advocate for the user, ensuring their voice is heard and their needs are at the forefront of the design process.
• Contribute to and evolve our design system to maintain a consistent and scalable user experience across all Redfin products.

About you

• Passionate about Redfin's mission to make real estate better for everyone.
• You have 5+ years of experience as a Product Designer, with a strong portfolio showcasing your work on shipping impactful products.
• An excellent communicator who can clearly articulate design decisions and rationale to both technical and non-technical audiences.
• A collaborator at heart, you thrive in a team environment and enjoy working with others to solve complex problems.
• Detail-oriented, with a keen eye for aesthetics, consistency, and a deep understanding of user-centered design principles.
• You are customer-obsessed, with a track record of translating user research and data into actionable design solutions.
• A strategic thinker who can contribute to the overall product strategy and vision, not just the execution.

Compensation & Benefits

Base Pay Range: $136,500.00 - 204,500.00. Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operational business needs. Compensation may also include bonuses and equity.

Benefits Package:

• Flexible vacation that supports the importance of time away from work for rest and relaxation
• 12 paid holidays
• Paid parental leave
• Sick leave (accrued at 1 hour for every 30 hours worked)
• Medical, dental, and vision insurance benefits
• Flexible spending account
• Health savings account
• Life and disability insurance
• Fertility benefits
• Employee Assistance Programs
• 401(k) employer match

#LI-Remote

Equal Opportunity Employer

Redfin is an equal opportunity employer committed to hiring a diverse workforce. A diverse, inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We’re proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the rig