Solutions Architect, Conversational AI & Prompt Engineering
QventusSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Requirements
The ideal candidate should possess a Bachelor's degree in a related field, along with 8+ years of product management experience, specifically within conversational AI or related technologies, and a strong understanding of LLM technologies. Demonstrated experience in developing and executing product strategies for complex software products is essential, as is a proven ability to lead cross-functional teams.
Responsibilities
As the Principal Technical Product Manager, you will be responsible for developing and articulating a product vision and strategy for Copilot and Conversational AI capabilities, defining feature priorities, creating and maintaining a product roadmap, collaborating with engineering and other teams, conducting market research, engaging with customers, and contributing to go-to-market strategies. You will also champion a user-centric approach to product development and consolidate program timelines, ensuring alignment and effective execution across all teams.
Skills
Product Strategy
Roadmap Planning
Feature Prioritization
Customer Feedback Analysis
Market Research
Competitive Analysis
Cross-functional Collaboration
AI/Conversational AI
Large Language Models (LLM)
Data Science
Engineering Collaboration
Design Collaboration
Stakeholder Management
LivePerson
Digital customer engagement and communication tools
About LivePerson
LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. LivePerson's subscription-based model allows clients to access a suite of tools, including APIs and SDKs, to manage customer interactions and analyze performance. Unlike competitors, LivePerson focuses on enhancing customer experience with features like "click to message" and "click to chat," which enable direct communication from digital platforms. The company's goal is to improve customer service and engagement for businesses, ultimately leading to increased sales and satisfaction.
Key Metrics
New York City, New YorkHeadquarters
1995Year Founded
$40.5MTotal Funding
IPOCompany Stage
Data & Analytics, Consumer Software, Enterprise SoftwareIndustries
1,001-5,000Employees