Mural

Senior Product Manager, Smart Canvas

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Collaboration Tools, Artificial IntelligenceIndustries

Position Overview

  • Location Type: [Not Specified]
  • Employment Type: Full-Time
  • Salary: [Not Specified]

Mural is a leading provider of visual collaboration software on a mission to fix the way teams work together. YOUR MISSIONAI is redefining collaboration, creating, and decision-making through AI. This pioneering role will build upon existing AI innovations to shape the next generation of intelligent collaboration tools, driving the evolving AI strategy and creating products that empower users to achieve breakthrough thinking.

Requirements

  • 5+ years of product management experience, ideally in SaaS or productivity software.
  • Passion for nurturing early-stage ideas and driving them to execution with clarity and purpose.
  • Technical fluency to enable effective collaboration with engineers, data scientists, and researchers.
  • Customer-obsessed mindset – leading with curiosity and focusing on outcomes over outputs.
  • Ability to navigate ambiguity and align cross-functional teams in a fast-paced environment.
  • Exceptional storytelling and influencing skills to build stakeholder alignment and generate enthusiasm for new initiatives.
  • Hands-on experience with AI/ML, LLMs, or developing user-facing intelligent features.
  • Working knowledge of prompt engineering, generative AI, or personalization at scale.
  • Strategic vision for how AI can transform visual collaboration and the future of work.

Responsibilities

  • Lead 0→1 product development for AI-powered experiences within Mural’s core platform.
  • Shape and evolve the AI product strategy and roadmap with clear business outcomes.
  • Identify and prioritize high-impact AI opportunities that create measurable user and business value.
  • Orchestrate cross-functional collaboration with design, engineering, research, and data science teams to create intelligent workflows and features.
  • Validate concepts through rapid experimentation, rigorous customer research, and data-driven iteration.
  • Ensure AI solutions balance innovation with user needs, ethical principles, and responsible AI practices.
  • Serve as Mural’s AI innovation hub, incubating forward-thinking concepts, creating reusable components, and establishing patterns for other teams to adopt.
  • Elevate Mural’s AI offerings through compelling communication to accelerate customer adoption and enhance the company’s position in the industry.

Application Instructions

  • [Not Specified]

Company Information

Mural is a hard-working bunch committed to caring, adapting to thrive, and knowing they will triumph through teamwork. They are redefining how we collaborate, create, and make decisions through AI. They believe AI isn't just a layer – it's the foundation upon which the future of work will be built.

Equal Opportunity

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions.

Skills

Product Management
SaaS
Productivity Software
AI/ML
LLMs
Prompt Engineering
Generative AI
Personalization
Cross-functional Collaboration
Customer Research
Data-driven Iteration
Storytelling
Stakeholder Management

Mural

Digital workspace for team collaboration

About Mural

MURAL provides a digital workspace platform that enhances collaboration and creativity among teams. It allows users to brainstorm, plan, and design together in real-time, regardless of their location. The platform features digital whiteboards, sticky notes, templates, and integrates with other productivity tools, helping teams visualize ideas and streamline workflows. MURAL serves a wide range of clients, including businesses, educational institutions, and non-profits, and operates on a subscription-based model, offering different pricing tiers based on user count and features. This model supports a steady revenue stream and enables ongoing improvements to the service. MURAL distinguishes itself by focusing on uptime and reliability, ensuring that clients can depend on the platform for consistent service.

San Francisco, CaliforniaHeadquarters
2011Year Founded
$210.9MTotal Funding
SERIES_CCompany Stage
Enterprise Software, EducationIndustries
501-1,000Employees

Benefits

Competitive salary
Fully remote team
401(k)
Flexible time off
Company equity
Parental leave
Health insurance
End of Year closure
Fertility benefits
Flexible monthly stipend
Free premium Mural account

Risks

Competition from AI-powered tools by Microsoft and Google threatens market share.
Subscription model may suffer during economic downturns as businesses cut costs.
New brand and UI changes may not appeal to all existing users, risking churn.

Differentiation

Mural offers AI-powered features enhancing productivity and creative collaboration.
Partnership with Theta Lake provides unique compliance solutions for digital whiteboarding.
Mural's new brand identity and UI focus on intuitive and engaging user experiences.

Upsides

AI integration positions Mural as a leader in digital collaboration innovation.
Compliance solutions with Theta Lake cater to financial services' secure collaboration needs.
Winning Microsoft Partner of the Year boosts Mural's credibility and market reach.

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