Principal AI Engineer - Servicing Solutions

Position Overview

• Location Type: Hybrid
• Employment Type: Full Time
• Salary: (Not provided in the description)

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions. They’ve helped over 1 million homeowners and support thousands of professionals deploying home efficiency and solar solutions. GoodLeap is also proud to support GivePower, a nonprofit building and deploying life-saving water and clean electricity systems.

This role seeks a Principal AI Engineer to define the technical vision for integrating advanced AI-driven solutions into their loan and lease servicing platform, focusing on scalability, reliability, and security. The ideal candidate will lead the transformation of GoodLeap’s servicing business through AI automation and agentic AI capabilities.

Key Responsibilities

• Architect and develop scalable AI-driven tools integrated with Large Language Models (LLMs) and multi-agent systems to drive automation and enhance decision-making.
• Build and implement retrieval-augmented generation (RAG) and knowledge management systems to enhance AI-powered insights and recommendations.
• Lead AI strategy, collaborating closely with engineering, data, and product teams to align AI initiatives with strategic business objectives.
• Evaluate and integrate third-party LLMs, AI models, APIs, and agentic frameworks.
• Mentor engineers on best practices in AI/ML, fostering a culture of continuous learning and technical excellence.
• Ensure AI solutions meet regulatory standards, including SOC 2, PCI-DSS, and ethical guidelines.
• Collaborate on model fine-tuning, deployment, and MLOps practices.

Requirements

• 10+ years of experience in AI/ML.

Qualifications

• (The description ends abruptly, but likely includes requirements related to experience with LLMs, agentic systems, scalable service architectures, and MLOps)