Principal Site Reliability Engineer

Position Overview

• Employment Type: Full time
• Location Type: [Not specified]
• Salary: [Not specified]

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less. Built on a foundation of AI and ML, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise.

About You and the Role

As a Principal Site Reliability Engineer at SailPoint, you will be a key member on our Reliability Engineering team, driving reliability practices servicing the Identity Security Cloud platform. We are a team of people that write software to solve scalability, observability, security, reliability, and operability problems. You are immensely passionate about reliability practices and operational excellence. You will be an evangelist to our engineering teams for how they can improve reliability, capacity, and performance of our platform. You enjoy technical leadership and solving complex challenges as well as getting your hands in the code.

What You’ll Make Happen

• Make it easy for everyone to create, consume, manage, and scale reliable cloud production services to achieve more.
• Keep up with industry trends to improve end-to-end reliability and maintainability for all services.
• Coach engineering teams on observability best practices such as setting up well defined Service Level Objectives (SLOs).
• Analyze performance of services and recommend infrastructure/code changes that will improve capacity and performance.
• Enable our engineering teams to scale our enterprise operations by providing guidance, best practices and support as part of an SRE Center of Excellence.
• Manage cross-functional requirements working with Engineering, Product, Services, and other departments.
• Be a mentor of quality for design reviews, code, test cases, automation, observability, root cause analysis, and self-healing.
• Influence architectural design, implementation, consolidation, and simplification for global scale.
• Focus on expanding own skills and looking at improving their teammates’ skills.
• Drive operational excellence to deliver frictionless operation, happy on call, and optimal customer experience.

Roadmap & Timeline for Success:

• Within the first 30 days:
  • Onboard into your new role, get familiar with our product offering and technology stack.
  • If applicable, come up to speed on Identity Access Management space.
  • Get to know your peers, leaders and other engineers to understand current state, challenges and motivations.
  • Get to understand the current state of our reliability practices.
• By 90 days:
  • Responsible for the technical architecture of [Not specified]

Requirements

• [Not specified]

Responsibilities

• [Not specified]

Application Instructions

• [Not specified]

Company Information

• [Not specified]