Principal Solutions Engineer at Backbase

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Can-do mentality, more important than years of experience
Thinks and acts like an entrepreneur; experience running own business is a big plus
Courage to learn and share learning process
Expert knowledge of enterprise software architectures, mobile, and web technologies (up to date)
Not afraid of technologies: Java, Spring, Angular, iOS, Android, Kubernetes
Willing to travel around 30% of time
Demonstrable understanding of modern architectural patterns (containerization, microservices, API gateways, etc.)
Created solutions for commercial banking
Excellent communication and presentation skills in English

Responsibilities

Lead technical solution strategy for large, complex customer accounts, aligning with business goals
Deliver high-stakes product demos showcasing Backbase’s platform to meet executive expectations
Guide senior customer stakeholders (including C-suite) on technical and business benefits to shape digital banking strategy
Handle difficult objections using creativity, technical insight, and business acumen
Mentor Senior and Junior Solutions Engineers in solutioning, presentations, and handling senior stakeholders
Influence competitive strategy for major deals to position Backbase as the winner
Collaborate with Sales, Product, and Services teams for seamless customer engagements and solution delivery
Take ownership of complex RFPs and proposals to clearly demonstrate Backbase’s value
Build deep, long-term relationships with senior customer stakeholders as trusted advisor
Provide feedback to Product team to shape future features based on customer needs
Drive innovation in Solutions Engineering team with new best practices and methodologies
Stay updated on market trends and industry insights to refine Solutions Engineering approach
Engage in strategic planning with C-level executives at global, multinational customers
Lead by example on most complex, high-value deals
Shape Backbase’s product roadmap based on industry trends and customer feedback
Develop thought leadership by representing Backbase at industry events and contributing to banking conversations

Skills

Solutions Engineering

Product Demos

Digital Banking

Stakeholder Management

Technical Solution Design

RFP

Mentoring

Sales Enablement

C-suite Communication

Competitive Strategy

Backbase

Engagement banking platform for digital transformation

About Backbase

Backbase offers an Engagement Banking Platform that helps banks modernize their customer interactions and internal operations by replacing outdated IT systems. The platform allows banks to enhance customer journeys and eliminate operational silos, empowering both customers and employees. Backbase stands out by providing out-of-the-box web and mobile solutions, along with Model Bank accelerators that simplify digital transformation. The company generates revenue through platform usage fees, comprehensive documentation, and training, while also enabling banks to create unique features with their open APIs and SDK.

Amsterdam, NetherlandsHeadquarters

2003Year Founded

$128.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Risks

Emerging regulations like the EU AI Act may increase compliance costs for Backbase.

Competition from other fintech companies could erode Backbase's market share.

Integration challenges with TD Bank may arise if customer expectations are not met.

Differentiation

Backbase's platform offers seamless integration with any back-end system for banks.

The company provides out-of-the-box web and mobile journeys for digital transformation.

Backbase's Model Bank accelerators embody industry best practices for rapid implementation.

Upsides

Partnership with TD Bank enhances digital experiences for over two million cardholders.

Collaboration with Seven expands Backbase's influence in Africa and the Middle East.

Increased AI adoption in banking offers Backbase opportunities to enhance platform capabilities.

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