Principal Service Engineer, Adobe Firefly at Adobe

San Jose, California, United States

Adobe Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Artificial IntelligenceIndustries

Requirements

  • MS or PhD in Computer Science or a related field—or equivalent industry experience
  • 10+ years of experience building and operating production-scale systems
  • 3+ years of experience leading large-scale, GPU-intensive GenAI workloads (training, inference, and/or optimization)
  • Proven track record of leading cross-functional teams on complex, high-stakes engineering initiatives
  • Exceptional communication and leadership skills, with a strong ability to drive alignment in matrixed environments
  • Deep experience in model serving, orchestration, and GPU resource management in large-scale deployments
  • Hands-on expertise with Kubernetes, distributed systems, and MLOps platforms
  • Preferred: In-depth understanding of generative model architectures, including diffusion models, transformers, and GANs

Responsibilities

  • Lead the development and scaling of core GenAI services and APIs that integrate diverse generative models into Adobe’s flagship products
  • Design and architect inference infrastructure for enterprise-scale model customization, serving, and ecosystem integration
  • Provide hands-on technical leadership, guiding engineers through architecture, design, implementation, and best practices
  • Evaluate and incorporate emerging MLOps technologies to improve engineering velocity, scalability, and performance
  • Drive cross-functional alignment by partnering with Product Managers, TPMs, and engineering leaders to define and deliver the roadmap
  • Lead design reviews and establish technical standards to ensure high reliability, maintainability, and scalability across systems
  • Design and lead the development of DevOps processes and tooling necessary for scaling infrastructure and services
  • Foster a culture of innovation, technical excellence, and continuous improvement across the organization

Skills

Key technologies and capabilities for this role

Generative AIAPIsInference InfrastructureModel ServingModel CustomizationScalable SystemsML EngineeringSystem Architecture

Questions & Answers

Common questions about this position

What salary is offered for this Principal Service Engineer role?

This information is not specified in the job description.

Is this position remote or does it require office work?

This information is not specified in the job description.

What experience and skills are required for this role?

Candidates need an MS or PhD in Computer Science or equivalent, 10+ years building production-scale systems, and 3+ years leading GPU-intensive GenAI workloads including training, inference, and optimization, plus a proven track record leading cross-functional teams.

What is the company culture like at Adobe Firefly?

Adobe fosters a culture of innovation, technical excellence, and continuous improvement, with a commitment to exceptional employee experiences, respect, equal opportunity, and empowering people to create while valuing ideas from everywhere in the organization.

What makes a strong candidate for this Principal Service Engineer position?

A strong candidate has an advanced degree in Computer Science or equivalent, extensive experience with production-scale systems and GenAI workloads, hands-on technical leadership skills, and a proven ability to lead cross-functional teams on complex engineering projects.

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters
1994Year Founded
$668.9MTotal Funding
IPOCompany Stage
Consumer Software, Enterprise Software, DesignIndustries
10,001+Employees

Benefits

Company Equity
401(k) Company Match

Risks

Emerging AI-driven design tools offer similar functionalities at lower costs.
Open-source alternatives may attract users away from Adobe's subscription model.
Data privacy concerns could affect trust in Adobe's cloud services.

Differentiation

Adobe offers a comprehensive suite for content creation, marketing, and document management.
Adobe's subscription model includes special pricing for students, teachers, and businesses.
Adobe integrates advanced analytics with Experience Cloud for data-driven marketing.

Upsides

Generative AI tools enhance Adobe's content creation and editing efficiency.
Remote work boosts demand for Adobe's cloud-based document management solutions.
AR's popularity in marketing benefits Adobe's 3D and AR tools.

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