Principal Project Manager

Employment Type: Full Time

Position Overview

Granicus is seeking a Principal Project Manager to play a critical role in planning and leading special projects internal to Granicus for the Customer Experience Services Team. This role requires a strong project leader with a proven track record of managing complex projects and driving successful outcomes in a fast-paced, dynamic environment. The Principal Project Manager will be responsible for ensuring that special projects are delivered on time, within scope, and aligned with strategic objectives. Success in this role hinges on the ability to influence cross-functional teams without direct authority, manage stakeholder expectations, and maintain a focus on delivering value.

Responsibilities

• Influence Without Authority: Influence cross-functional teams without direct authority, fostering a collaborative and results-oriented culture.
• Change Management: Lead change management efforts to ensure smooth adoption of new processes, technologies, or organizational changes resulting from special projects. Develop and execute communication plans to manage stakeholder expectations and foster buy-in. This should be a hands-on role, requiring a roll-up-your-sleeves attitude.
• Project Planning and Execution: Lead the planning, execution, and delivery of special projects, ensuring they are completed on time, within scope, and within budget. Develop detailed project plans, assign resources, and monitor progress against key milestones.
• Stakeholder Management: Engage with executive/ senior leadership and other key stakeholders to ensure alignment with project goals and objectives. Communicate project status, risks, and issues in a clear and concise manner, and manage expectations throughout the project lifecycle.
• Risk Management: Identify, assess, and mitigate project risks to ensure successful project outcomes. Develop contingency plans and respond proactively to project challenges.
• Continuous Improvement: Drive continuous improvement in project management processes, tools, and methodologies to enhance the efficiency and effectiveness of the Customer Experience Services organization.
• Strategic Alignment: Work closely with executive leadership to ensure that all special projects align with the overall strategic objectives of the organization. Provide insights and recommendations to adjust project priorities based on evolving business needs.
• Budget Management: Develop and manage project budgets, ensuring that all expenditures align with financial targets. Monitor financial performance.

Company Information

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive.

Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as one of the best companies to work for on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place.

With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.