Polly

Principal Project Manager

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Mortgage Technology, Financial Services, B2BIndustries

Principal Project Manager

Employment Type: Full-time


Position Overview

As a Principal Project Manager at Polly, you are a strategic leader who drives the execution of high-impact, enterprise-wide initiatives. You bring deep experience in complex SaaS implementations and are passionate about building scalable project delivery frameworks that raise the bar across our implementation practice. You thrive in fast-paced environments and are adept at influencing across all levels of an organization.


Responsibilities

  • Lead Polly’s most complex and strategic SaaS implementation projects from scoping through post-go-live stabilization.
  • Set the strategic vision for implementation excellence; develop frameworks, playbooks, and best practices that scale with the business.
  • Act as a senior advisor to enterprise customers, executive stakeholders, and internal leaders to drive successful delivery and adoption.
  • Anticipate business needs and risks, creating mitigation and contingency plans that ensure high customer satisfaction.
  • Mentor and coach project managers across levels, contributing to talent development and overall team performance.
  • Partner closely with Product and Engineering to represent customer needs and implementation insights in roadmap planning.

Requirements

  • 10+ years of experience leading complex, enterprise-level SaaS projects, with a track record of delivering customer value.
  • Proven leadership in cross-functional settings and the ability to manage executive-level stakeholders.
  • Deep understanding of SaaS implementation practices, including change management and enterprise onboarding strategies.
  • Experience in mortgage technology, financial services, or B2B SaaS platforms.
  • PMP or equivalent advanced certifications; Agile or Lean certification a plus.
  • Exceptional communication, strategic thinking, and problem-solving abilities.

Why Join Polly?

  • High Bar of Talent: Polly consistently performs in the top quartile of start-up companies, and we consider the people of Polly the engine helping us achieve success. Many candidates choose Polly because of the collaborative, smart, and fun people that work here. We strive to hire the best to continue to raise that bar, and <5% of those that enter the interview process are presented with an offer.
  • Disruptive Mission: Mortgage capital markets is historically an under-innovated space; Polly is committed to changing that. Our purpose-built platform has reimagined and reinvented the way that our lender customers operate. We are seeking passionate and driven builders who are not interested in accepting the status quo.
  • Individual Impact & Growth: Every day, the Polly team doesn’t just work—they contribute to our overarching mission. Individual impact is highly visible and everyone’s voice matters. You will have exposure to every level of leadership, cross-functional teams, and impactful projects, giving you a unique opportunity to build and hone your skills.
  • Hybrid Workplace with Innovation at the Core: Here at Polly, we believe in blending flexibility with in-person collaboration. With a hybrid model, our employees work on site three days a week (Tues./Wed./Thurs.) at our Innovation Hubs, located in Dallas-Fort Worth and San Francisco (remote available for this role, hybrid strongly preferred), driving forward-thinking solutions and fostering teamwork.
  • Employee Benefits:
    • Competitive Compensation: Polly offers competitive salaries designed to reward your expertise and direct impact/contributions.
    • Comprehensive Health Coverage: Enjoy 100% company paid medical, vision, dental, disability, and life insurance, granting peace of mind.
    • Flexible Vacation, Done Right: Take time off to recharge when you need it with Polly’s flexible, non-accrued vacation policy, because we trust you to balance work and life.

Location & Workplace

  • Hybrid Environment: Polly employees work on site three days a week (Tues./Wed./Thurs.) at our Innovation Hubs, located in Dallas-Fort Worth and San Francisco.
  • Remote Option: Remote is available for this role, but hybrid is strongly preferred.

Application Instructions

If this sounds like you, keep reading and apply today!

Skills

SaaS implementation
Project management
Agile
Lean
Change management
Enterprise onboarding
Mortgage technology
Financial services
B2B SaaS platforms
PMP
Communication
Strategic thinking
Problem-solving

Polly

Cloud-based platform for mortgage operations

About Polly

Polly.io offers a platform designed to improve the mortgage industry by making operations more efficient for lenders. The platform is cloud-based, which means it uses internet technology to provide secure and scalable services. This allows lenders to access advanced tools for data analysis and machine learning, helping them to price loans and manage loan locks more accurately and quickly than traditional methods. Polly.io also features a Loan Trading Exchange that connects buyers and sellers of mortgage loans, making the process more transparent and efficient. By providing real-time analytics and market insights, Polly.io helps lenders make better decisions. The goal of Polly.io is to empower lenders of all sizes to enhance their productivity and profitability through its comprehensive suite of tools.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$74.9MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Professional growth & upward mobility
Competitive salaries
100% paid medical/vision/dental/disability/life insurance
Unlimited PTO
Remote environment

Risks

Increased competition from similar fintech solutions could erode Polly's market share.
Continuous technological advancements may require costly updates to Polly's platform.
Economic downturns could negatively impact demand for Polly's mortgage services.

Differentiation

Polly offers the industry's first cloud-native, commercially scalable Product and Pricing Engine.
The platform integrates advanced data science and machine learning for superior mortgage pricing accuracy.
Polly's Loan Trading Exchange enhances transparency and efficiency in the mortgage loan sale cycle.

Upsides

Polly's cloud-based platform aligns with the industry's digital transformation trend.
The integration with nCino enhances loan officer mobility and engagement opportunities.
Polly's Lender Intelligence tool provides valuable market insights for data-driven decisions.

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