Senior Community Program Operations Manager
dbt LabsFull Time
Senior (5 to 8 years)
The Principal Operations Program Manager requires 7+ years of experience in project management, business operations, process improvement, or sales enablement, with a proven track record of enhancing process efficiency and driving productivity. Formal process improvement training, such as Lean Six Sigma or Change Management, is a plus, and real estate experience is highly desirable.
As Principal Program Manager, the candidate will lead and participate in cross-functional teams to drive customer value through strategic initiatives, prepare and manage project schedules and resources, create streamlined processes, implement changes, communicate program status, develop communication tools and training documents, spend time in the field observing operations, and travel up to 25% of the time to support field agents.
Open-source enterprise software and cloud solutions
Red Hat specializes in open-source software solutions for large organizations and enterprises, focusing on cloud computing and enterprise software. Its main product, Red Hat OpenShift, is a Kubernetes-based platform that allows businesses to manage containerized applications efficiently across various cloud environments. This platform supports fast deployment and easy integration, helping companies modernize their IT infrastructure without being tied to a single cloud provider. Red Hat operates on a subscription-based model, where clients pay for access to software, updates, and customer support, along with professional services like consulting and training. Additionally, Red Hat offers a marketplace for certified enterprise software compatible with OpenShift, providing tools that enhance application performance and reduce costs. The company's goal is to enable enterprises to effectively manage and scale their IT infrastructure using open-source solutions.