[Remote] Principal, Leadership Development Manager at Twilio

United Kingdom

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Communications TechnologyIndustries

Skills

Key technologies and capabilities for this role

Leadership DevelopmentProgram DesignLearning ScienceLeadership TheorySuccession PlanningVendor ManagementNeeds AssessmentFacilitationMeasurementGlobal Audiences

Questions & Answers

Common questions about this position

Is this a remote position?

Yes, Twilio follows a remote-first work policy, allowing team members to work from the comfort of their homes regardless of location.

What are the required qualifications for this role?

Candidates need a Bachelor’s degree (advanced degree or certifications in HR/OD preferred), 10+ years in digital learning/learning innovation with 2+ years applying AI in L&D, strong data fluency with learning analytics, track record of leading cross-functional pilots, experience managing vendor partnerships, and comfort operating independently in ambiguous environments.

What is the salary for this position?

This information is not specified in the job description.

What is the company culture like at Twilio?

Twilio has a strong culture of connection, global inclusion, and remote-first work, with a vibrant team of diverse experiences making a global impact, and emphasizes that your career is in your hands.

What makes a strong candidate for this role?

Twilio encourages applicants with diverse experiences from all industries, including those early in their career or with non-traditional paths, as long as they meet the required qualifications and bring something new to the table.

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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