ServiceNow

Principal Infrastructure Architect | Enterprise & Mission Critical Systems

West Palm Beach, Florida, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Cloud Computing, AI TechnologyIndustries

Requirements

Candidates must possess 15+ years of experience in infrastructure architecture, systems engineering, or related domains. A proven track record in designing infrastructure deployments for mission-critical, self-healing enterprise systems is required, along with expertise in cloud service providers like AWS, Azure, and GCP. Demonstrated proficiency in designing and implementing microservices and serverless architectures is also necessary.

Responsibilities

The Principal Infrastructure Architect will lead the design and implementation of scalable, secure, and high-performance infrastructure ecosystems, serving as a strategic partner to application teams. Responsibilities include defining hosting architectures across hybrid and cloud-native platforms, evaluating emerging technologies, and aligning infrastructure with FinOps principles. The role involves ensuring architecture designs meet enterprise standards for zero-trust, resiliency, disaster recovery, and high availability, establishing performance benchmarks, and proactively identifying risks. Key duties also include embedding security and compliance requirements into designs, integrating DevSecOps practices, collaborating with security and audit teams, and implementing governance processes. The architect will act as a trusted advisor, partner with various teams, lead cross-functional discussions, and mentor technical teams. Additionally, they will drive automation-first principles, implement observability platforms, evaluate AI/ML frameworks, and champion modernization initiatives.

Skills

Infrastructure Architecture
Cloud Native
Hybrid Cloud
Scalability
Security
High-Performance Systems
Enterprise Architecture
Zero-Trust
Disaster Recovery
High Availability
FinOps
AI
Full-Stack Solutions

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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