Principal AI Engineer at ActiveCampaign

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing, TechnologyIndustries

Requirements

12+ years of experience building and deploying sophisticated machine learning solutions, with deep experience in agentic systems, NLP, or deep learning
Demonstrated success architecting scalable data pipelines and ML platforms that support high-volume model training and inference
Expert-level proficiency in Python ecosystem (scikit-learn, TensorFlow, PyTorch, Hugging Face) for both research and production systems
Hands-on experience with RAG architectures, model fine-tuning, RLHF, comprehensive evaluation frameworks, and drift detection systems
Advanced SQL skills and expertise in data warehousing, ETL processes, and data governance best practices
Deep understanding of database architectures and their trade-offs, plus experience with cloud platforms (AWS, GCP, Azure) and distributed computing (Spark, Dask)
Exceptional ability to identify high-impact AI opportunities and translate them into technical solutions that drive significant business value
Outstanding skill in translating complex technical concepts into clear business strategies and actionable insights, influencing stakeholders and driving adoption of AI solutions
Experience mentoring and developing junior data scientists in a collaborative, high-impact environment
Appreciation for the unique challenges SMBs face in adopting AI, with passion for democratizing access to advanced technology

Responsibilities

Strategically define and implement foundational AI data platform, ensuring enterprise-grade scalability, reliability, and performance
Drive the development and deployment of production-ready agentic systems that autonomously execute marketing strategies
Architect and oversee the creation of robust MLOps pipelines supporting model training, deployment, and continuous improvement
Prototype and deploy state-of-the-art machine learning models, specializing in agentic AI systems
Advance LLM capabilities through innovative RAG implementations, fine-tuning strategies, RLHF, and comprehensive model evaluation frameworks
Lead the research and integration of emerging AI technologies, translating academic breakthroughs into practical business solutions
Conduct deep statistical analysis to identify the patterns and metrics that drive successful marketing campaigns
Own the development of end-to-end data science products from proof-of-concept through production deployment
Develop quantitative impact metrics and compelling visualizations that demonstrate clear ROI for SMB clients
Champion collaboration with product, engineering, and cross-functional organizations, ensuring seamless integration of AI models
Guide a team of talented data scientists and product managers to achieve strategic objectives

Skills

Machine Learning

Agentic AI

NLP

Deep Learning

MLOps

RAG

RLHF

LLM

Fine-tuning

Data Pipelines

Statistical Analysis

ActiveCampaign

Customer experience automation platform for businesses

About ActiveCampaign

ActiveCampaign offers a platform that helps businesses automate and personalize their customer interactions by integrating sales, marketing, and customer service functions. The platform includes tools for email marketing, customer relationship management (CRM), and marketing automation, along with pre-built automation templates for quick setup. ActiveCampaign stands out from competitors by focusing on a wide range of industries and providing tailored automation solutions. The company's goal is to enhance customer engagement and support business growth through effective automation.

Chicago, IllinoisHeadquarters

2003Year Founded

$350.2MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees