Presales - Sr Enterprise Architect / Field CTO for Commercial Business

Washington, District of Columbia, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, AIIndustries

Requirements

Candidates should have experience in leveraging or critically thinking about enterprise architecture and possess strong executive engagement skills. Experience working with commercial vertical industries and a deep understanding of AI platforms for business transformation are essential. Familiarity with ServiceNow's platform and its application in areas like IT Transformation, Digital Products and Services, and Agentic AI is required.

Responsibilities

The Enterprise Architect will build credibility and trust with technical and business leaders by developing cross-functional strategies and solutions. They will act as a business and technical leader for customers, constructing complex solutions to ensure value realization. Responsibilities include creating and communicating high-level architectures and strategies, providing architectural guidance, conducting workshops, and articulating the value of ServiceNow solutions. The role also involves fostering strategic communication, collaborating with internal teams, and representing ServiceNow in thought leadership forums.

Skills

Enterprise Architecture

AI Platform

Business Transformation

Solution Design

Technical Leadership

Executive Engagement

Cloud Computing

Pre-sales

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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