[Remote] Presales Engineer at 360Learning

Berlin, Berlin, Germany

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

EdTech, Learning and DevelopmentIndustries

Requirements

5+ years’ experience working either as a Pre-Sales, Sales Engineer, Engagement Management, or LMS implementation consultant, ideally in the SaaS industry
A consultative selling background
Knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS
Proven ability to demonstrate technical expertise while interacting with high level stakeholders such as CTO, CISO
Ability to lead technical workshops (ex: SaaS integrations, Middleware, ETL, API, Web Services, …)
Excellent written and verbal communication skills
Native German and business fluent English proficiency; other languages are a plus
Enthusiasm for our culture

Responsibilities

Become an expert of 360Learning ways of working through onboarding process on Convexity (within 1 month)
Meet the global team through virtual coffee meets and happy hours (within 1 month)
Master our value proposition through shadow meetings with AEs and intensive training with coach (within 1 month)
Learn our product in detail and support Product team with insights and feedback (within 1 month)
Define your first OKR (within 1 month)
Understand, master, and describe our product to prospects, addressing their questions (within 3 months)
Collaborate with sales teams to understand customer requirements and provide sales support (within 3 months)
Be a responsive and creative member of cross-functional teams (sales, marketing, customer success) by providing valued feedback (within 3 months)
Plan and configure products to meet presentation needs (within 3 months)
Collaborate with AEs to build engaging strategies to move deals forward in sales funnel (POC/pilot construction) (within 3 months)
Become a trusted advisor to all levels within prospective customer organizations from CEOs to Developers to Learning and Development Directors (within 6 months)
Be identified as a prime expert by Account Executives to support them in prospective contexts (within 6 months)
Share expertise with other team members and 360Learners (within 6 months)
Contribute to growing the Presales Consultant department by identifying best practices, designing new processes, and creating new contributions (within 12 months)
Work alongside sales team members at every step of the sales process (within 12 months)
Help shape the Presales Consultant team by recruiting colleagues (within 12 months)
Work at the intersection of Sales, Product, and Customer Success to align customer growth objectives with 360learning capabilities
Become an internal expert in our technology and develop deep understanding of customer usage and value
Bridge the gap between product development strategic direction and market needs

Skills

Key technologies and capabilities for this role

PresalesProduct DemoSales SupportProduct ConfigurationPOCValue PropositionCross-functional CollaborationOKRSaaSLearning Management System

Questions & Answers

Common questions about this position

What experience is required for the Presales Engineer role?

Candidates need 5+ years’ experience working as a Pre-Sales, Sales Engineer, Engagement Management, or LMS implementation consultant, ideally in the SaaS industry, along with a consultative selling background and knowledge of enterprise technologies like SSO, CRM, ERP, or HRIS.

Is this Presales Engineer position remote or office-based?

This information is not specified in the job description.

What is the salary for the Presales Engineer role?

This information is not specified in the job description.

What does the team structure look like for this role?

You will be the first Presales Consultant for the German market with support from the whole EMEA team, collaborating with cross-functional teams including sales, marketing, and customer success, and later helping to shape the Presales Consultant team by recruiting colleagues.

What makes a strong candidate for this Presales Engineer position?

A strong candidate has 5+ years in pre-sales or similar roles in SaaS, consultative selling experience, knowledge of enterprise systems like SSO and CRM, and the proven ability to demonstrate technical expertise while interacting with customers.

360Learning

Corporate learning platform for employee upskilling

About 360Learning

360Learning provides a learning platform designed for corporate environments, focusing on enhancing employee skills through collaboration and artificial intelligence. The platform allows in-house experts to become learning collaborators, enabling businesses to efficiently upskill their workforce. It automates mandatory training processes, reducing onboarding tasks and promoting community engagement within organizations. The platform also features one-on-one video coaching, which is especially useful for sales teams, and offers accessible training for frontline staff on any device. Unlike many competitors, 360Learning emphasizes a collaborative approach to learning and has been recognized for its effectiveness in the corporate learning technologies market. The company's goal is to facilitate continuous learning and development within organizations while ensuring high standards of data security and compliance with regulations like GDPR.

New York City, New YorkHeadquarters

2013Year Founded

$235.7MTotal Funding

LATE_VCCompany Stage

Cybersecurity, AI & Machine Learning, EducationIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

Unlimited Paid Time Off

Paid Sick Leave

Paid Holidays

Flexible Work Hours

Remote Work Options

Parental Leave

Risks

Integration challenges with eLamp's technology could delay new feature rollouts.

Economic uncertainties may impact 360Learning's expansion plans in North America.

Reliance on key personnel like Chris Bondarenko poses risks if leadership changes occur.

Differentiation

360Learning offers a collaborative learning platform leveraging AI for personalized learning.

The platform integrates with Salesforce and HR systems to align training with business goals.

360Learning's iterative training framework allows for constant course improvement by peer feedback.

Upsides

360Learning's North American operations grew 65% year-on-year, showing strong market demand.

Acquisition of eLamp enhances 360Learning's capabilities in AI-powered skills-based learning.

Increased demand for AI-driven personalized learning experiences supports 360Learning's platform growth.

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