Percona

PostgreSQL Tech Lead

Hong Kong, Hong Kong SAR, Hong Kong SAR

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Database Software, Open Source SoftwareIndustries

Requirements

Candidates should possess expert-level knowledge of PostgreSQL and its extensions, along with advanced Kubernetes skills. They should have proven technical support experience, including adherence to SLAs, and strong communication skills, both written and spoken, in English. A professional, customer service-oriented attitude, a strong work ethic, and an entrepreneurial approach are also required, alongside the ability to communicate clearly under pressure and the willingness to travel internationally.

Responsibilities

The PostgreSQL Tech Lead will create technical content such as blogs, white papers, and webinars for the community and Percona subscribers, act as a technical escalation point for Global Services, enhancing support quality through ticket reviews and improvement identification. They will contribute to Percona’s PostgreSQL Managed Services solution by defining best practices, deliver professional services and consulting engagements, provide feedback on product strategy, stay current with industry developments, assist the sales team, and lead community building efforts. Additionally, the role involves presenting at conferences and potentially working on DBaaS environments and software development.

Skills

PostgreSQL

Kubernetes

Technical Support

Content Creation

Service Delivery

Technical Escalation

Managed Services

White Papers

Webinars

Training

Percona

Open-source database software and services

About Percona

Percona specializes in open-source database software and services, focusing on systems like MySQL, PostgreSQL, and MongoDB. The company enhances these databases to improve their speed and reliability, catering to over 3,000 clients globally, from small startups to large enterprises in various sectors such as technology, finance, and e-commerce. Percona's business model combines free open-source software with paid services, including consulting to optimize database performance and managed services for complete database management. They also offer Percona Monitoring and Management (PMM), a free tool for monitoring database performance. Percona stands out in the database management market due to its dual offering of free and paid solutions, making it a valuable partner for organizations that depend on effective data management.

Key Metrics

Pleasanton, CaliforniaHeadquarters

2006Year Founded

$972.7KTotal Funding

GRANTCompany Stage

Data & Analytics, Consulting, Enterprise SoftwareIndustries

201-500Employees

Risks

Automated upgrades in PostgreSQL may cause compatibility issues for existing users.

Partnership with Lyrid could increase competition in the cloud-native database market.

New CTO appointment may lead to strategic shifts unsettling existing clients.

Differentiation

Percona uniquely supports both MySQL and MongoDB on traditional and cloud platforms.

They offer a mix of free open-source software and paid services for databases.

Percona is recognized for its expertise in database optimization and management.

Upsides

Growing demand for cloud-native solutions boosts Percona's open-source platform innovation.

Multi-cloud adoption presents opportunities for enhanced database management solutions.

AI-driven optimization tools offer potential for integration into Percona's products.

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