Staff Professional Services Consultant

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: Not specified

Cribl is a serious company that doesn’t take itself too seriously, seeking collaborative, curious, and motivated team members who are passionate about putting customers first. As a remote-first company, Cribl empowers its employees to do their best work wherever they are. Cribl is the data engine for IT and Security, trusted by major organizations to solve pressing data needs.

Why You’ll Love This Role

Cribl is seeking a Professional Services Consultant to join its fast-growing, remote-first team. The company's mission is to unlock the value of all observability data, providing customers with unprecedented levels of observability, intelligence, and control over their real-time data. Cribl is backed by Sequoia and CRV, with products deployed in large organizations processing vast amounts of IT & Security data.

In this role, you will help customers extract valuable data, guide them through their Cribl journey, and uncover more value from the platform. You will interact with new technology and solutions from a diverse customer base.

Responsibilities

• Demonstrate technical leadership and authority in observability and/or security.
• Act as a thought leader in driving complex deployments of Cribl products, working directly with customers to resolve unique problems.
• Collaborate with a team of talented peers across Engineering, Sales Engineering, Support, and Customer Success.
• Lead and execute complex customer engagements, serving as the technical authority, ensuring successful architecture, design, development, deployment, operationalization, and documentation.
• Enhance Cribl's learning ecosystem by creating valuable resources such as best practice documentation, blog posts, runbooks, workshops, and customer training materials.
• Facilitate knowledge transfer, enablement, coaching, and mentoring for team members, customers, and partners.
• Occasionally perform duties outside standard working hours due to the remote-first nature of the company and work across multiple time zones.

Requirements

• Minimum 5 years of hands-on experience in technical consulting or big data analytics, with proficiency in advanced technical concepts and methodologies.
• Extensive expertise in deploying and managing AWS/AZURE/GCP Cloud environments, including advanced configuration and optimization.
• Exceptional command over Big Data Analytics tools such as Splunk, Elastic, Grafana, DataDog, Exabeam, and Azure Sentinel.
• Proven track record of working with complex Enterprise applications, including proficiency in deploying and managing Kubernetes, Docker, and other automation technologies.
• In-depth knowledge and experience with both Unix and Windows operating systems, proficient in command line interfaces and GUIs.
• Proficient in scripting languages such as JavaScript, with recent experience developing scripts and automation workflows.