Hiller Plumbing, Heating, Cooling & Electrical

Plumbing Service Technician

Nashville, Tennessee, United States

$20 – $30Compensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Industrial & Manufacturing, Consumer GoodsIndustries

Requirements

Candidates should possess a High School diploma or GED, and preferred experience in installation, maintenance, troubleshooting, and correcting diverse plumbing service issues, along with a valid driver's license and approval by the company's insurance carrier.

Responsibilities

The Plumbing Service Technician will create a positive customer experience by completing service calls correctly and adhering to Hiller standards, adjust and repair sewage and sump pumps, communicate the benefits of Club Memberships, complete required documentation and collect fees, provide accurate pricing, cut and install pipes, perform plumbing inspections, repair drain and water lines, prepare detailed finding reports with pictures and present repair options to customers, and perform other duties as assigned.

Skills

Plumbing
Installation
Maintenance
Troubleshooting
Customer Service
Communication
Pipe Fitting
Drain Repair
Sewer Repair
Water Line Repair
Inspection

Hiller Plumbing, Heating, Cooling & Electrical

Plumbing, HVAC, and electrical services provider

About Hiller Plumbing, Heating, Cooling & Electrical

Hiller Plumbing, Heating, Cooling & Electrical provides a range of maintenance services for homes and businesses, focusing on plumbing, HVAC, and electrical work. Their services are delivered by skilled technicians who prioritize customer satisfaction, backed by a guarantee that if customers are not happy, the service is free. Hiller stands out from competitors by offering transparent pricing and various financing options, making it easier for clients to afford necessary upgrades. The company operates under a philosophy called WIN5, which aims to benefit customers, employees, the company, communities, and vendors alike. Hiller's goal is to ensure high-quality service and customer loyalty while fostering a positive business environment.

Key Metrics

Nashville, TennesseeHeadquarters
1990Year Founded
VENTURE_UNKNOWNCompany Stage
Industrial & ManufacturingIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Paid Vacation
Paid Holidays
Employee Referral Bonus

Risks

Increased competition in the Southeastern US could erode Hiller's market share.
Rising raw material costs may impact profit margins and pricing strategies.
Labor shortages in skilled trades could affect service quality and availability.

Differentiation

Hiller guarantees satisfaction with 'Happy You'll Be or the Service Is Free'.
The company offers transparent, no-surprise pricing to build customer trust.
Hiller's WIN5 philosophy ensures benefits for customers, employees, and communities.

Upsides

Smart home integration offers growth opportunities for Hiller's HVAC and plumbing services.
Demand for energy-efficient systems allows Hiller to promote eco-friendly products.
Subscription-based maintenance services provide steady revenue and customer retention.

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